Applied Scientist, Dialpad
CA$148.7-173.2k
+Stock options. Salary shown is based on applicants in British Columbia only & varies depending on the location of applicant
AI-powered cloud communications platform
Job no longer available
AI-powered cloud communications platform
1001+ employees
Job no longer available
CA$148.7-173.2k
+Stock options. Salary shown is based on applicants in British Columbia only & varies depending on the location of applicant
1001+ employees
Company mission
To completely transform the way the world works together.
Role
Who you are
- If you're passionate about language, AI, and contributing to a team that's changing the face of business communications, you'll find yourself right at home with us
- Master’s or PhD degree in Linguistics, Computational Linguistics, Computer Science, Machine Learning, or related fields
- Demonstrated experience with machine learning, Python, Pytorch and other relevant tools and technologies
- A broad understanding of current LLM model architectures and techniques for tuning and optimizing LLMs
- Knowledge of one or more of the languages we’ll be adding: French, Italian, German, Spanish, or Dutch
- Strong problem solving and analytical abilities, with the capacity to handle complex technical and analytical problems
- Excellent communication and collaboration skills to effectively work in a multi-disciplinary team
- Familiarity with version control tools like Git for collaborative projects
What the job involves
- This position reports to the Manager of the NLP team
- Our NLP team at Dialpad is a diverse and vibrant group of scientists who come from varied fields such as linguistics, computational linguistics, machine learning, computer science, material science, biology, and quantum physics
- We prioritize innovation and creativity in our pursuit to push the boundaries of Natural Language Processing and Artificial Intelligence
- We deliver natural language understanding (NLU) features for transcribed speech and typed inputs. The major focus of the team currently is enhancing DialpadGPT, our in-house LLM specifically designed for the domain of business communication and delivering features that use DialpadGPT
- Beyond the technical skills, we're a team that values collaboration, continuous learning, and the application of diverse perspectives to solve complex problems
- Together, our goal is to revolutionize business communications, making it more efficient, accurate, and accessible through the power of ASR, NLP and machine learning. Using a variety of tools and technologies we're driven to continuously improve and refine our products, delivering top-tier solutions to our customers
- As an Applied Scientist at Dialpad, you'll be an integral part of our NLP team, working on our in-house LLM, DialpadGPT and other LLMs as we extend our NLP functionality to other languages (French, Italian, German, Spanish, and Dutch)
- You'll be involved in all stages of model development, from conceptualization to deployment, focusing on enhancing language understanding in business communications
- Collaboration will be key as you work alongside our engineering, design, and product teams to build ground-breaking applications
- Develop, implement, and refine state-of-the-art Natural Language Processing and Machine Learning algorithms for Dialpad's products
- Conduct rigorous evaluation and monitoring of model performances and troubleshoot issues with a keen understanding of resultant business impacts
- Collaborate with cross-functional teams, including engineering, product, and design, to effectively deploy and scale models and algorithms in production
- Contribute to the development of DialpadGPT ensuring high accuracy, cost-effectiveness, and optimal performance in serving at scale
- Submit papers to top-tier academic conferences and journals and contribute to the broader scientific community by reviewing submissions
- Capitalize on your interest in languages to extend our coverage to other languages - Spanish, French, Japanese etc. and to optimize models for other varieties of English
Our take
Dialpad offers an AI-driven cloud communications platform for business teams. It was founded to streamline communications across entire businesses with a fast set-up and hassle-free deployment.
As well as hosting in-house video, meet and text communications with automated note taking and transcription, the platform also features AI-powered customer service, sales and voice intelligence insights. Dialpad has impressed customers such as Asana, Stripe, TED and Uber with its smooth integration capabilities with co-working platforms like Slack, Google Workspace, Salesforce CRM and Microsoft Teams.
The Unicorn company's funding has been heavily invested in the continued R&D of AI technologies, delivering numerous industry-first features. Dialpad has also expanded globally, opening offices in Europe and Asia and extending its global footprint via additional investments internationally.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Dec 2022
$50m
LATE VC
Dec 2021
$170m
LATE VC
Total funding: $450m
Company benefits
- Company stock options
- Continued education stipend
- Cell phone, home internet, and gym membership stipend
- Work from home opportunities
- 100% paid medical, dental, and vision plan 🇺🇸
- Catered lunches, free snacks & drinks 🇺🇸
Company HQ
San Ramon, CA
Leadership
Craig Walker
(Founder & CEO)Having studied Law at UCB, Craig worked as an Attorney for Brobeck Phleger & Harrison, before moving to General Counsel at TeleSoft Partners. He spent almost 4 years at Google Ventures before founding Dialpad in January 2011.
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