AI Automation Analyst, Invoca
$110-115k
+ Stock options and performance bonus
AI-powered conversation intelligence platform
Be an early applicant
AI-powered conversation intelligence platform
201-500 employees
Be an early applicant
$110-115k
+ Stock options and performance bonus
201-500 employees
Company mission
To enable revenue teams to turn conversation data into automated action to enhance every digital touchpoint and human interaction, leading to better experiences, more conversions, and higher revenue.
Role
Who you are
- 3+ years of experience in operations, process design, automation, or product-related roles within a SaaS or technology environment
- Proven ability to identify business challenges and translate them into effective automation solutions
- Hands-on experience with AI-native automation tools (e.g., n8n, Gumloop, Make, Zapier)
- Strong knowledge of AI technologies, including large language models, AI agents, and workflow orchestration systems
- Exceptional collaboration and communication skills — comfortable working directly with executives and cross-functional teams
- A “teach and do” mindset: you enjoy empowering others to become self-sufficient while also rolling up your sleeves to build
- Bonus: Experience driving internal innovation or transformation initiatives within a SaaS organization
What the job involves
- The AI Automation Analyst plays a key role in bringing Invoca’s AI Transformation strategy to life
- This individual contributor role partners directly with executives and department leaders to identify, design, and implement AI-powered automations that make our business faster, smarter, and more scalable
- You’ll work hands-on with teams to both build automations and teach others how to build their own — helping employees become self-sufficient in leveraging modern AI tools
- You’ll explore and apply cutting-edge solutions like large language models (LLMs), task-based agents, and AI-native workflow platforms (such as n8n and Gumloop) to deliver meaningful operational impact
- Partner with executives, functional leaders, and teams to identify high-value automation and workflow optimization opportunities
- Map, design, and prototype AI-driven workflows using tools like n8n, Gumloop, Zapier, or similar platforms
- Build and deploy automation pilots that streamline internal processes, reduce costs, or improve employee experience
- Teach teams how to build and maintain their own automations — driving sustainable AI fluency across Invoca
- Stay current with the fast-moving AI tools market, including LLMs (ChatGPT, Claude, Gemini), task-oriented agents, and automation technologies
- Collaborate with IT, Data, and Operations to ensure automations are secure, scalable, and integrated with Invoca systems
- Develop and maintain documentation, playbooks, and experiment frameworks for automation best practices
- Measure and communicate impact, including time savings, adoption, and operational efficiency improvements
Our take
Invoca is an AI-powered call tracking and conversational analytics platform enabling marketing, sales, customer experience, and eCommerce teams to better understand and immediately act on information consumers share via conversations, revealing exactly which campaigns are performing and delivering high returns on investments.
The company is a market leader in AI-powered conversation intelligence, serving leading consumer brands in considered purchase industries like automotive, telecommunications, healthcare, financial services, and real estate. It has continued to add new new capabilities throughout the years since its 2008 founding, to further help brands drive more efficient marketing, faster revenue growth, and better experiences in an increasingly challenging economy.
Through funding raised from several investment organisations, including Silver Lake Waterman and Kingfisher Investment Advisors, the startup has now been branded a Unicorn and is in a prime spot for further growth. Its priority has been to invest in product innovation through both organic development and acquisitions. Also, its recent arrival on Google Cloud Marketplace marks a milestone in the company's growing collaboration with Google, allowing joint customers to power more effective media strategies even more easily as they strive for revenue growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2022
$83m
SERIES F
Oct 2019
$56m
SERIES E
Total funding: $199.8m
Company benefits
- Paid Time Off - 20 days off for all full-time employees, plus 15 paid holidays, 10 days compassionate leave, 3 days volunteer time and more
- Medical, Dental and Vision Coverage
- Mental Well-being & Employee Assistance Program
- Paid Family/Medical Leave - up to six weeks 100% paid leave for baby bonding, adoption, and caring for family members, and up to twelve weeks 100% paid leave for one’s own medical leave
- Invacation (Sabbatical) - an additional week of PTO along with a bonus after seven years of service
- Wellness Subsidy - for gym membership, fitness classes, etc.
Company HQ
Santa Barbara Downtown, Santa Barbara, CA
Leadership
Colin Kelley
(Co-Founder & CTO)Previously worked as the CTO at CallWave and as a Software Architect at Unisys / Pulsepoint.
Rob Duva
(Co-Founder)Co-Founder of Fin & Field. Previously worked at CallWave in multiple roles, including Senior Product Manager and the Director of Customer Acquisitions.
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