Forward Deployed Engineer, Writer
+ Stock options
2-3 days a week in office
AI writing assistant
Job no longer available
AI writing assistant
201-500 employees
Job no longer available
+ Stock options
2-3 days a week in office
201-500 employees
Company mission
To bring generative AI to the enterprise.
Role
Who you are
- WRITER is looking for a pioneering forward deployed engineer with strong software engineering and AI expertise to be embedded onsite with a strategic enterprise client as their dedicated technical partner
- If you're passionate about enterprise AI deployment, thrive in client-facing roles, and love being embedded in complex technical environments, then we want to hear from you
- Travel to client location based on need
- 7+ years of professional experience in software engineering, with at least 5 years specifically in AI/ML development and 2+ years in highly regulated, customer-facing roles at enterprise scale
- Expert-level proficiency in Python and modern JavaScript (ES6+), production software development, systems design, and modern front-end frameworks (React, Vue.js, Angular)
- Extensive hands-on experience deploying and optimizing LLM-based applications and agentic systems in production environments, with deep knowledge of RAG implementation, CI/CD practices for AI, and evaluating AI model performance
- Proven track record of managing complex multi-environment release pipelines, coordinating synchronization between distributed systems, and expertly navigating enterprise approval workflows and governance in Fortune 500 or large financial services clients
- Demonstrated ability to Connect effectively with diverse client stakeholders through onsite embedding, Challenge existing technical paradigms to drive innovation, and Own problem-solving from discovery to production impact, exhibiting strong analytical, communication, and presentation skills suitable for executive engagement
What the job involves
- At WRITER, we believe in using the power of AI to unlock the potential of the enterprise
- With the help of our Forward deployed engineers, we ensure our most complex enterprise clients successfully deploy and maintain the WRITER AI platform as is with the standard release configurations, and obtain any internal client-specific security and compliance approvals without compromising standard features
- As a forward deployed engineer at WRITER, you'll be embedded onsite at the client location in NYC, working shoulder-to-shoulder with their engineering, AI Center of Excellence (COE), and business teams on a daily basis
- You'll serve as the technical bridge between WRITER and the client, owning the client-specific release workflow from sandbox deployment through production
- Your daily collaboration with client teams will ensure seamless integration, rapid issue resolution, and successful adoption of WRITER's AI capabilities across the organization
- You will report to the head of customer solutions engineering
- This is a unique opportunity to be the face of WRITER's technical excellence, building deep relationships with client stakeholders while solving complex AI deployment challenges in a fast-paced enterprise environment
- Serve as WRITER's embedded technical AI specialist onsite, building strong daily relationships with client engineering, AI COE, and business teams, and acting as the primary point of contact for all WRITER-related technical matters
- Own the end-to-end release workflow from WRITER platform updates through production deployment across all client environments, including coordinating dual-track updates, making critical go/no-go decisions, and providing hands-on troubleshooting
- Design, implement, and maintain the client's custom front-end setup, production retrieval, and agentic systems, while rigorously testing, validating, and troubleshooting AI-specific features like LLM applications, RAG performance, and prompt engineering
- Navigate client security, risk, and compliance approval processes, working with Information Security teams to obtain necessary approvals, documenting compliance artifacts, and streamlining workflows to meet regulatory requirements
- Reduce operational pain points, contribute to long-term migration strategies for clients towards standard WRITER-managed environments, and gather real-world deployment feedback to strategically influence WRITER's product direction
Salary benchmarks
Our take
AI-assisted writing tools have taken off over recent years. With the likes of high-exposure company Grammarly accelerating adoption of such tools, a flurry of startups have appeared to offer their own takes. Writer’s angle is to leverage AI as a means of standardizing and scaling both content and communications for business teams. The tool offers autofilling and inline suggestions that keep content aligned with pre-determined company language and style guides.
This branded fine-tuning function distinguishes it from full copy-generation competitors, as well as from Grammarly itself, which is a more generalist copyediting tool. It subsequently caters to major enterprise clients looking to maintain standards across multiple and sprawling teams, and the company has managed to net major clients like Deloitte, Twitter, UiPath, and Accenture.
While AI-related buzz remains solidly around generative AIs like ChatGPT and Bard, Writer's narrow target market - in which it has already found success - supplies plenty of scope to grow, as AI copyediting tools look set to rapidly become content industry standard. With continued new launches and updates to its offerings, as well as an impressive $200 million Series C awarded in 2024, the company is well-placed for further success.
Steph
Company Specialist at Welcome to the Jungle
Insights
229% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2024
$200m
SERIES C
Sep 2023
$100m
SERIES B
Total funding: $326m
Company benefits
- Selection of employer-covered medical plans, plus dental, vision, life insurance, and FSA
- Flexible location and schedule options
- Competitive parental leave policy
- Company stock options
- 401k plan with employer contributions
- Learning and development stipend
- Generous PTO
- Distributed from Day 1: Our processes and operating cadence are built around a distributed culture
- SF office space: If you prefer working from an office, we have a beautiful sunny one in Union Square, the heart of San Francisco
Company HQ
Union Square, San Francisco, CA
Leadership
May Habib
(Co-Founder & CEO)Harvard economics graduate, who was previously VP of sovereign wealth fund Mubadala Development Company, and a global shaper at the World Economic Forum. Also co-founded Qordoba.
Waseem Alshikh
(Co-Founder & CTO)Previously co-founded CloudAppers, then served as CTO at iMENA. Subsequently co-founded AI content editor Qordoba.
Share this job
View 17 more jobs at Writer