Senior Communications and Public Relations Manager, Moveworks
$170-205k
For applicable roles, commissions or bonus plans
Office located in Mountain View, CA
Enterprise-built conversational AI platform
Be an early applicant
Enterprise-built conversational AI platform
501-1000 employees
Be an early applicant
$170-205k
For applicable roles, commissions or bonus plans
Office located in Mountain View, CA
501-1000 employees
Company mission
To make getting instant help at work effortless for employees.
Role
Who you are
- This is a results-driven position that requires knowledge and experience in leveraging data to tell our story, business storytelling, and experience working with cross-functional teams to drive desired outcomes
- This role is hand-on, requiring strong writing, relationship management, and execution skills
- 7-10 years of experience
- Bachelor degree in journalism, PR, or a related field
- Strong media relationships, particularly with tech and business reporters and outlets
- Deep understanding of media relations and digital media strategies
- Must be an exceptional writer and copy editor who can turn complex topics into compelling messaging
- Natural self starter, who can focus and execute, with an eye for details
- Effective collaborator who will work cross functionally across teams and geographies
- Strong organizational skills with the ability to execute while managing multiple projects at the same time
- Team player who is willing to roll up their sleeves and hit the ground running to achieve results
What the job involves
- As our Senior Communications and PR Manager, you will have a proven track record of success. Reporting to the Head of Public Relations, this role serves as a critical member of the growing Communications and Public Relations team, and will help to develop our strategy from the ground up, leveraging previous experience to introduce Moveworks to key audiences through press, editorial content, community engagement, thought leadership, awards, and more
- Work closely with Head of Public Relations and other senior leaders to develop and execute on the Communications and Public Relations plan, including objectives, budget, and tactics for multiple stakeholder groups
- Help build a strategic, multi-media content strategy to reach key audiences
- Leverage existing national, local, and trade media relationships and develop new ones to secure coverage to grow awareness and engagement
- Own speaking engagement program for our thought leaders
- Own awards programs– including trade awards, corporate awards, best places to work, and more
- Assist with the creation and editing of content for press releases, speeches, and public statements
- Analyze media results and trends, identifying opportunities for Movework’s insights and expertise
- Develop library of talking points for leadership interviews
Our take
Moveworks provides IT service and helpdesk support through an AI-driven chatbot. Its system utilizes information about an employee, such as their role and seniority level, to deliver the correct information or carry out processes. Moveworks claims to solve 30% of IT support tickets within weeks of implementation.
In 2024, Moveworks opened a data center in Australia and its service has seen strong uptake from large enterprise-level companies, where IT teams deal with hundreds of requests at a time, helping to minimize backlog and gain back employee time. As more and more workers move from office to home or hybrid, IT support requests have boomed, opening up the opportunity for Moveworks to expand its client pool and provide solutions to help with this change.
Competitors such as Electric offer similar automated IT support services, but Moveworks has invested heavily into creating an AI system that is conversational and easy to use. Automated solutions with machine learning capabilities can also identify cost-saving opportunities. When unused software licenses are estimated to cost companies billions of dollars a year, there is money to be made by identifying and removing these avoidable costs through AI.
Steph
Company Specialist at Welcome to the Jungle
Insights
97% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2021
$200m
SERIES C
Nov 2019
$75m
SERIES B
Total funding: $305m
Company benefits
- Fully paid medical, dental, and vision coverage with no premiums
- Fully paid short-term disability, long-term disability, and life insurance
- Free daily meals
- Unlimited PTO
- Unlimited paid sick days
- 16 weeks of 100% paid parental leave
- Medical, family care, and military leave
- Competitive salary — we’re one of the best-paying companies in the Bay Area
- 401(k) with matching
- Equity and stock options
- Commuter and parking benefits
Company HQ
Mountain View, CA
Leadership
Bhavin Shah
(CEO)After an MA at Stanford, Bhavin worked as a Director at LeapFrog Enterprises before co-founding Gazillion after 5 years in 2005. They left their CEO role at Refresh to co-found Moveworks in June 2016.
Vaibhav Nivargi
(CTO)Vaibhav started their career as a Stanford University Research Scientist before working for Aster Data as a Software Engineer. Having started ClearStory Data in 2011, they co-founded Moveworks in 2016.
Varun Singh
(President)Varun worked for half a decade as SVP of Product at Sefaira before spending 2 years as Lead Product Manager at Facebook. They left in 2016 to co-found Moveworks.
Jiang Chen
(CTO of AI)Jiang took a PhD at Yale in Computer Science before working as a Columbia Research Scientist and spending 7 years at Yahoo! and Google. After a year at Airbnb, they co-founded Moveworks.
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