Senior Third Party Operational Risk and Resilience Manager, Hargreaves Lansdown
12 Month Fixed-Term Contract
More information about location
3 days a week in office (Harbourside, Bristol)
The UK's number one investment and savings platform for private investors
Job no longer available
The UK's number one investment and savings platform for private investors
1001+ employees
Job no longer available
More information about location
3 days a week in office (Harbourside, Bristol)
1001+ employees
Company mission
To make it easy for people to save and invest for a better future.
Role
Who you are
- Proven experience in third-party risk, and leadership within a large/complex organization
- Strong focus on change and third-party management principles that support and deliver against strategic business objectives, balancing risk management and client outcomes
- Proven experience in leading Second Line of Defence (2L) Assurance activities
- Good knowledge of the FCA Handbook
- Proven ability to influence and direct senior and executive staff
- Proven ability to build and maintain strong and effective relationships with staff at all levels
- Substantial experience in risk or compliance roles within a relevant financial services sector
What the job involves
- The role is based in our Bristol head office, BS1 5HL. This role is a 12 month FTC, full time, 37.5 hours per week, Monday to Friday
- Join our dynamic Operations Division, where change is embraced and opportunity is abundant. As a 3rd Party Operational Risk and Resilience Manager you will be part of our Risk & Resilience function, playing a pivotal role in enhancing third-party risk management across a rapidly evolving organisation
- We’re looking for someone agile, entrepreneurial, and excited to make a real impact in a business that’s recently undergone transformation and is full of momentum
- Collaborate with Heads of Functions to ensure appropriate categorization and tiering across all suppliers and third-party relationships
- Develop comprehensive risk and resilience third-party reporting for use in Senior Leadership Team (SLT) and Risk and Resilience committees and working groups , including progress on risk appetite metrics
- Conduct thorough gap analyses on all third-party regulatory policies and consultation papers, consolidating a clear action plan with defined accountabilities aligned with Operational Risk & Resilience requirements
- Provide guidance, oversight, and challenge Operations Leadership (SLT and extended leadership team) and contract managers across all aspects of Third-Party risk management
- Offer focused oversight and challenge on the management of Third Parties providing and/or operating services and solutions for HL
- Ensure the Operations Division has robust Third-Party Risk procedures suitable for its current size, scale, and planned growth
- Design, lead, and manage an Operations Risk Assurance model aligned with Compliance Monitoring and Internal Audit, appropriate for the division’s current size, scale, and planned growth
- Oversee and manage First Line of Defence (1LoD) oversight and challenge for the Division's third-party risk and resilience management
- Prepare papers for Executive and Board Committees, covering the third-party risk and resilience agenda
- Be accountable for the delivery of third-party regulatory requirements arising from PS21/3, CP24/28, and CTP, and transition these into Business as Usual (BAU) operations, focusing on establishing and embedding appropriate and effective governance and controls in the 1LoD
- Attend governance committees as required or deputize for the Head of Operational Resilience & Business Continuity. 1LoD oversight and challenge for the Divisions operation of third-party risk and resilience management
Application process
- End Date: November 26, 2025
- This will be a two-stage interview process consisting of competency-based questions and a presentation
Our take
Hargreaves Lansdown is the UK's number one investment platform for private investors, trusted by 2M people to help manage their money. Founded back in 1981 in a spare bedroom, it's grown into a powerhouse, and with more than £170B in assets under its administration, it's become the biggest name in DIY investing in the country.
The company offers a wide range of services that include Stocks and Shares ISAs, pensions (SIPPs), savings accounts, and a market-leading investment app, making it easy for everyday people to invest, save, and better plan for their retirement.
Recently, HL was taken private in a £5.4B deal, with new leadership aiming to modernise and future-proof the business. And despite more competition from digital challengers, it continues to thrive, adding more customers, launching new features, and paying strong dividends. On top of that, it's got over 40 years of experience and a forward-thinking team driving it towards even more success.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Generous Discretionary Annual Bonus
- Up to 19% Pension
- Private Medical Insurance*
- Health Cash Plan
- Income Protection
- Life Assurance (4x Salary)
- Additional Holiday Purchase
Company HQ
Canon's Marsh, Bristol, UK
Leadership
Richard Flint
(CEO)Previously, Richard spent over 5 years at Sky Betting & Gaming as CEO and an Executive Chair. Prior to that, he spent over 13 years at Sky as a Managing Director. Now, he is an Investor and Chairperson at a number of companies.
Mohamed Ait Si Brahim
(Group CTO)Mohamad is also a Member of the Harvard Business Review Advisory Council. Previously, he spent over 7 years at Profile Pensions as CTO. Prior to that, he was a VP of Engineering at OpenGamma and Head of Market Risk Technology at LSEG.
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