Strategic Program Manager, Salesforce
Slack
$159.9-219.9k
Salary will vary based on location
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
$159.9-219.9k
Salary will vary based on location
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 5+ years of direct or related experience. 3-5 years enablement experience/instructional design preferred
- Certification in a project management method preferred
- Experience designing/implementing programs using Kirkpatrick’s Learning Evaluation framework and Action Mapping framework highly recommended
- Proven track record in creating, delivering, and training successfully with measurable results in fast paced environments, or leading/partnering with teams who do so
- Strong ability to represent concepts, as well as summarize and communicate complex ideas into curriculum with a strong sense of how professionals think, operate and absorb training
- Get it done demeanor with a strong sense of team collaboration
- Excellent oral and written communication skills with a flair for storytelling
- Self-motivated with the ability to work with minimal supervision
- Strong process and analytical skills to identify inefficiencies and build improvements
- Experience working and creating content in Slack, Quip, Google Sheets & Highspot is an asset
What the job involves
- Orchestrating strategic enablement programs including driving actions, aligning to our plans, building a template and playbook for the extended strategic programs team to use
- Align cross-functional collaborator management on program priorities, delivery plans and calls to action in a highly matrixed environment
- Manage the governance of programs through scope, executive sponsor alignment, deliverables and defined success criteria and metrics
- Function as your programs’ single source of truth, providing on-demand program messaging, updates and clarification through established channels
- Capture, report and work to solve program issues, risks and dependencies
- Develop operational plans to mitigate risks/issues including communications & change management strategies for programs (ex: participant awareness, job aids, field enablement awareness)
- Partner with Global Enablement teams to operationalize and scale programs once delivered
- Monitor, support and communicate progress of select programs via quarterly reporting on program consumption, impact against metrics and demand generation
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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