Director of Operations, Snorkel AI

$220-275k

Senior and Expert level
San Francisco Bay Area

1+ day a week in office (Redwood City, CA)

Snorkel AI

Data-centric enterprise AI platform for

Open for applications

Snorkel AI

Data-centric enterprise AI platform for

101-200 employees

B2BArtificial IntelligenceEnterpriseSaaSData Integration

Open for applications

$220-275k

Senior and Expert level
San Francisco Bay Area

1+ day a week in office (Redwood City, CA)

101-200 employees

B2BArtificial IntelligenceEnterpriseSaaSData Integration

Company mission

To empower everyone to solve their most impactful problems through data-centric AI.

Role

Who you are

  • The person we’re looking for is someone who isn’t afraid of blank space - we want someone who can help create operational rigor around net new initiatives & offerings
  • We are looking for someone who embraces scrappiness, experimentation, and quick iteration
  • 7+ years of experience in operations, program/project management, or related fields
  • Proven track record of successfully leading complex, cross-functional projects from inception to completion
  • Proven track record of bringing operational rigor to unstructured environments, projects and programs
  • Strong technical background (e.g. computer science, engineering, data analytics)
  • Strong leadership skills to guide cross-functional teams, influence stakeholders, and manage contractors
  • Strong vendor management skills and experience overseeing external partners
  • Excellent analytical, problem-solving, and decision-making abilities
  • Exceptional communication and stakeholder management skills
  • Ability to thrive in a fast-paced, dynamic, zero-to-one environment

What the job involves

  • Reporting into the VP of New Products and Technologies, this person will drive for all data and insights required to make both fast-turnaround decisions and longer term strategic bets.
  • Own the planning, execution, and delivery of strategic data labeling/annotation projects and initiatives, across varying customers and timelines
  • Manage a team of Data & Ops Program Managers while ensuring best-in-class customer results and efficient processes that result in reliable delivery
  • Identify opportunities and manage strategic relationships with partners & vendors that will help to scale our overall operations
  • Build reporting and analytics to investigate key project trends, performance, issues and metrics
  • Implement standard operating procedures for project intake, delivery, contractor management, and quality control, ensuring consistency and scalability
  • Develop contractor hiring & management strategy in partnership with recruiting leaders
  • Collaborate cross-functionally with research, engineering, product, and other teams to leverage and improve data developing technologies
  • Establish and continuously improve processes for project management, vendor management, and resource planning
  • Provide leadership, direction and mentorship to the operations team

Our take

Demand for AI is increasing in almost every industry, but the machine learning that fuels it is tedious to set up. In order to train machine learning algorithms, training data must be labelled manually, and this contributes to expenses in time, money and resources when integrating AI within a business.

Snorkel AI develops programmatic approaches to data labelling in order to automate the setup process of machine learning and decrease the required timeframe for a business to begin providing AI services. In addition to these automated data categorization services, the company also integrates data training, management, and analysis into a unified AI-deployment platform.

The complex computer science behind AI setup has resulted in many businesses without computer science backgrounds being left behind, and Snorkel AI has set this as their target audience. As of 2023, this customer base has tripled in size since Snorkel AI's founding and in 2024, enjoyed a new round of funding. With these promising developments, the company continues to innovate the sector.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Led by a woman
Top investors

Few candidates hear
back within 2 weeks

-13% employee growth in 12 months

Company

Funding (last 2 of 3 rounds)

Aug 2021

$85m

SERIES C

Apr 2021

$35m

SERIES B

Total funding: $135m

Company benefits

  • Home office allowance
  • Yearly wellness stipend
  • Healthy meals, snacks & drinks in office
  • 401k with a 100% match up to 5% of annual salary
  • Regular team events
  • Generous paid parental leave
  • Work from home opportunities
  • Health insurance

Company values

  • We cultivate autonomy across the entire team by being open about our goals, wins, and challenges.
  • We get to answers fast, focusing on what works—not what's fancy.
  • In our field of AI and software engineering, we believe that diverse thinkers increase collective insights and knowledge.

Company HQ

Centennial, Redwood City, CA

Leadership

Alex Ratner

(Co-founder & CEO)

Studied at Harvard and received a PhD from Stanford. They are also an Assistant Professor at the University of Washington.

Paroma Varma

(Co-founder)

They hold a PhD from Stanford and was VP of Corporate Relations at the Society of Women Engineers. They have collaborated with teams at Facebook and Intel.

Braden Hancock

(Co-founder & Head of Technology)

They have a PhD in Computer Science from Stanford, and worked as a Research Assistant with the Air Force and MIT. They were also a Software Engineer at Google, and a Researcher at Facebook.

Henry Ehrenberg

(Co-Founder)

They studied at Yale and Stanford and worked at Facebook as a Quantitative Engineering Intern and a Senior Applied Research Scientist.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 23 more jobs at Snorkel AI