Director of Product, Voltus
Customer Experience
$200-230k
With 10–15% bonus paid annually, plus equity
More information about location
Distributed energy resource connection and management
Open for applications
Distributed energy resource connection and management
201-500 employees
Open for applications
$200-230k
With 10–15% bonus paid annually, plus equity
More information about location
201-500 employees
Company mission
To be the distributed energy platform that fulfills the promise of the energy transition.
Role
Who you are
- 10+ years in Product Management, with at least 3+ years leading and scaling PM teams in high-growth environments
- Deep expertise in energy markets, specifically demand response, DER participation, energy storage, or grid services. You understand enrollment, dispatch, performance measurement, and settlement, and you can hold your own with our Energy Markets team. This is a hard requirement, not a nice-to-have
- Proven track record shipping customer-facing products at scale, ideally turning high-touch, data intensive, financially driven relationships into scalable, self-serve product experiences
- Player-coach orientation, you want to lead and develop a team and stay close to the craft, and you're energized by both
- Fluency turning economic complexity into trust. You've built experiences where customers need to understand the financials — earnings, settlement, performance
- A track record of bringing AI into how product teams work. You've introduced AI tools and practices into a product organization — not just shipped AI features — and measurably improved how your team does discovery, writes specs, prototypes, and ships features. You can bring skeptics along and set a standard others follow
- Scrappy and action-oriented. You move fast, make hard calls with incomplete information but honed intuition, and do what needs to be done
- Effective communicator and cross-functional influencer, including at the executive level
What the job involves
- Voltus is seeking an exceptional Director of Product Management to lead the team that owns the core customer-facing aspects of our platform
- Reporting to the VP of Product & Design, you will lead critical product areas including customer dispatch, customer performance, market settlement, customer hardware and metering data, and the overall customer financial experience — all of which are essential to driving trust, value, and retention for customers
- As Voltus scales into new resource types, customer segments, and markets, this is the role that turns our market-leading position into a market-leading customer experience — one that lets customers self-serve, understand their economics, and earn more value per MW under management. Success means helping customers win because we've made it easy for them to perform
- This is a high-ownership leadership role with the opportunity to define bold strategy, build and scale a high-performing PM team, and apply deep product expertise to some of the most complex, commercially meaningful problems in energy
- It's also a player-coach role: you will coach and develop the PMs on your team while staying hands-on, driving delivery for core features yourself. You and your team will partner closely with our market platform PM team, engineering, design, energy markets, and commercial leadership to deliver intuitive, scalable solutions that make it easier for customers to participate in (and profit from) electricity markets
- Define and drive product strategy across the customer experience — dispatch, performance, settlement, metering and hardware data, and the financial experience — from how customers enroll and manage their assets to how they understand and trust every dollar Voltus earns them
- Lead and grow a team of product managers as a player-coach, fostering a culture of extreme ownership, rapid velocity, and customer obsession while staying close to the craft, and modeling how AI raises the ceiling on what a small, sharp product team can deliver
- Build a customer experience that scales, turning a historically high-touch, service-led relationship into a product customers can self-serve, and one ready for new resource types, segments, and markets
- Collaborate cross-functionally with the market platform PM team, engineering, design, energy markets, GTM, and executive leadership to prioritize, build, and ship impactful solutions at scale
- Balance vision and execution, moving fluidly between long-term strategy and hands-on product design, discovery, experimentation, and iteration
- Own the metrics that matter: customer engagement, retention, settlement accuracy, value per MW, and financial transparency. You don't just ship features; you create outcomes
Our take
The push towards green energy, combined with a sharp pivot away from traditional energy sources like natural gas, has accelerated the development and commercialisation of new electrical supply solutions. One such solution is the leveraging of Distributed Energy Resources (DERs): small-scale supply or demand resources that can be hooked up to the electric grid to help meet (or ease) demand.
Voltus helps broker this connection between DERs and the grid, allowing commercial owners of DERs to connect them to all the wholesale electricity markets in Canada and the US, and thereby gain and manage a potentially substantial additional income stream.
Voltus doesn’t manage as much load as competitors in the space like Enel X and CPower, but with its 2021 SPAC funding, it’s aggressively driving to capture more of what’s quickly becoming a hefty market opportunity. Behind-the-meter loads like water heaters and AC, and energy sources like microgrids and EV chargers, are increasingly sought after by businesses and land owners, and Voltus is benefitting from partnerships with large businesses such as Madison Square Garden Arena and Western Grain Marketing.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2021
$31m
SERIES C
Oct 2020
$25m
SERIES B
Total funding: $66.1m
Company benefits
- Competitive compensation package
- Unlimited leave for full-time employees
- Parental leave
- Comprehensive benefits package to promote health, wellness, and financial security
Company HQ
Presidio of San Francisco, San Francisco, CA
Leadership
Matthew Plante
(Co-Founder & President)Spent time as VP of Sales first at EnerNOC, then at Bidgely. Subsequently served as CEO of EcoFactor.
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