User Researcher, Grow Therapy
$135-160k
Tech-enabled mental health group
Open for applications
Tech-enabled mental health group
1001+ employees
Open for applications
$135-160k
1001+ employees
Company mission
To fundamentally transform mental healthcare accessibility.
Role
Who you are
- You’ve been a full-time user researcher for 2-4 years and are proficient in qualitative and quantitative research methods, including usability testing, interviews, diary studies, surveys, and data analysis
- You have strong verbal and written communication skills, with the ability to present complex insights clearly to various audiences
- You uphold research ethics and are sensitive to the complexities of research involving PHI and sensitive populations
- You’re passionate about impact and can speak to how you work with partners to ensure findings and recommendations land and spark change
- You’re curious, resourceful, and collaborative
What the job involves
- As the company’s second User Researcher, you will lead end-to-end research using a range of qualitative and quantitative methods and will be a part of our remote-friendly design team
- You’ll report to our Lead User Researcher
- Partnering closely with product managers, designers, engineers and data analysts to identify and prioritize research questions
- Designing and executing qualitative and quantitative research studies, including interviews, usability tests, surveys and diary studies, and more
- Developing research plans, determining methods, creating instruments, recruiting participants and executing research
- Analyzing research data to identify trends, insights, and actionable findings that inform product and design decisions
- Documenting findings and presenting insights to teams and stakeholders in a clear and compelling way, leveraging storytelling techniques to convey user needs and opportunities
- Creating artifacts that encapsulate key insights about user needs, behaviors, and motivations to support product and design teams
- Continuously advocating for users and providing strategic insights that inform the design and product development process
- Supporting and iterating on processes for continuous research and sharing (e.g. rolling research, research repositories)
- Partnering to define and expand the role of Research at Grow
Our take
Mental health issues affect about 20% of Americans, so there’s an immense need for qualified mental healthcare in the US. However the vast majority of therapists don’t accept insurance due to the prohibitive administrative workload involved. This leaves therapy out of reach for many Americans. So it’s no surprise that the Grow Therapy platform has seen skyrocketing popularity since it was founded in 2020.
Grow Therapy helps therapists open their own in-network practices, providing the technology, support, and resources to tackle the extra operational workload that would allow them to take insurance. It’s live across a number of states, and works in partnership with all the major insurance payers including Humana, Aetna and Cigna.
The company is competing with larger rivals like Alma and Quartet Health, but this should be a big enough market for several major participants. Grow has secured good funding which supports the launch of its enhanced measurement-informed care system, which will help improve the care experience for clients and providers and make value-based behavioral care accessible for more patients.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
208% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2024
$88m
SERIES C
Sep 2022
$45m
SERIES B
Total funding: $148m
Company benefits
- Winter break: Unlimited PTO and a week off in December to recharge
- Wellness stipend: $300 to spend on things that helps you take care of yourself
- Mental health break: Take 2 hours every week to journal, exercise, or sleep in
- Learning stipend: $500 to spend on things that helps you grow in your career
- Meals on us: Lunch and dinner in office to fuel your body and your mind
- Remote office setup: $1000 stipend for remote employees to equip your home office
Company values
- Therapists are the center of our world: We take care of our therapists, so that they can take care of us all
- Structured thinking earns ears: We structure our thinking so that our goals are always front and center
- Ideate constantly, share openly: We celebrate curiosity and open mindedness so that our teams can collaborate with confidence
- Early evaluation, continual learning: We never launch and forget. We always evaluate our decisions so we can continuously innovate
- Kindness & humility are prerequisites: When things go well, we share the credit. When things go poorly, we shoulder responsibility
Company HQ
Midtown Manhattan, New York, NY
Articles
Leadership
Jake Cooper
(Co-Founder & CEO)Previously CFO at Campus Enterprises, before moving into investment at Apollo Global Management and then Blackstone.
Alan Ni
(Co-Founder & CTO)Worked as a product manager at Google, HVF Labs, and then Stripe.
Manoj Kanagaraj
(Co-Founder & CSO)Was a Venture Fellow at Harvard Innovation Labs (Harvard University).
Share this job
View 10 more jobs at Grow Therapy