Channel Sales Director, Shift4

Salary not provided

Salesforce

monday.com

Senior and Expert level

Remote in Canada, US

Simplifying complex payment ecosystems

Job no longer available

Simplifying complex payment ecosystems

1001+ employees

FintechB2BPayments

Job no longer available

Salary not provided

Salesforce

monday.com

Senior and Expert level

Remote in Canada, US

1001+ employees

FintechB2BPayments

Company mission

To empower our partners and customers with a complete payment solution featuring the most secure, reliable, and fastest payment network available, backed by best-in-class technology and support.

Job

Company

Role

Who you are

7+ year’s experience working in Channel Sales within the POS and Payments space
BA/BS Preferred or equivalent work experience
Experience in SalesForce and Monday.com preferred

What the job involves

The Channel Sales Director (CSD)/Partner Director primary duties include driving new business to Shift4 through the prospecting and signing of new partners to The CSD is Instrumental in devising and implementing the strategy for meeting sales performance targets and optimizing growth with each new partner
The CSD is the subject matter expert on all things pertaining to the Partnership
Actively prospecting, attending trade shows, conferences, on-site meetings/visits and hunting new strategic
Creating, negotiating and closing commercial agreements with new
Provide to partner a full understanding of Shift4 Schedule A, Bonus opportunities and EMV device
Collaborating with API/Integrations team to assist new partner through integration and certification to Shift4
Prepare and execute a structured, planned agenda/ meeting curriculum when presenting to partners via phone or on-site
Train new/existing partners on Shift4 products, services and the sales process - Including residual reporting, lead management and the submitting of new leads to educate new partners on Shift4 UTG and the installation/activation
When necessary, submit documentation needed for Lab Request to ensure partner has successfully been trained on installation
Identify marketing opportunities through conversations with the partner and implementing those plans to coincide with new partner
Updating and keeping accurate records in Salesforce on the partner merchant base, integration type, interface, hardware supported and products
Demonstrate strong cross functional collaboration with sales, marketing, finance, customer care, product development and technology operations
Ensure all documents, training, paper work and other items are processed to complete the on-boarding
Work closely to train the CSM on partner product, services, nuances, and expectations
Obtain first 2 merchant leads from the partner and provide those to assigned
Actively oversee the launch of those 2 merchants from start to finish
Once new partner has boarded 5 merchants (successfully) with Shift4, CSD schedules a call with CSM and Partner to formally hand-off the partner to the assigned
Scheduled & consistent meetings with respective CSM on sales KPI’s (example: growth, lead count conversion rates) and including them in correspondence to ISV's/dealers
Continuously work to achieve sales & revenue targets as set by the AVP and SVP of Channel
Provide directives & feedback to the CSM & marketing team on the success of sales
Timely addressing any service issues escalated to you by the CSM and/or channel

Our take

An industry leader in integrated payment processing, Shift4 serves markets across North America, Europe and Asia. Its fintech solutions simplify complex payment ecosystems and power billions of transactions a year across many industries.

With hundreds of thousands of customers, Shift4 has developed hundreds of payment methods and processes a staggering $260 billion annually. Its clients include a large number of professional sports team globally, as well as colleges and entertainment venues.

Interestingly for a company so far-reaching, the 1994-founded Shift4 only opened its stock with an IPO in 2020. Since then, it has established partnerships with companies such as the Minnesota Vikings American football team and software point-of-sale company Ingenico. This exemplifies the diversity of Shift4’s impressive client base.