Site Reliability Engineer, Zoom

$87.6-186k

Python

Linux

Jenkins

Azure

Prometheus

Grafana

Junior, Mid and Senior level

San Francisco Bay Area

More information about location

Office located in San Jose, CA

Work platform for human connection

Be an early applicant

Work platform for human connection

1001+ employees

B2CB2BCommunicationTelecommunicationsVideo

Be an early applicant

$87.6-186k

Python

Linux

Jenkins

Azure

Prometheus

Grafana

Junior, Mid and Senior level

San Francisco Bay Area

More information about location

Office located in San Jose, CA

1001+ employees

B2CB2BCommunicationTelecommunicationsVideo

Company mission

To help people connect, collaborate, and get more work done, together.

Job

Company

Role

Who you are

2-5 years experience in development with programming languages such as Python and Go
Have experience in CI/CD pipeline development and management, e.g. Jenkins, GitLab runners, Azure DevOps
2-5 years of experience with Linux administration and scripting
Have experience with network monitoring tools or suites such as Grafana, Prometheus, Solarwinds, Zabbix, Nagios, etc…

What the job involves

We seek an engineer to join the Network Automation team, focusing on creating and maintaining tools for high-performance networks across Zoom’s global data centers
These tools are essential for infrastructure, requiring collaboration with various teams to ensure effective data center management
The ideal candidate is motivated, goal-driven, and team-oriented, with experience in networking, coding, and system infrastructure
Responsibilities include developing new tools and overseeing current infrastructure to enhance operational efficiency and reliability
Develop new and maintain existing tooling, APIs, and CI/CD pipelines that help manage Zoom's data center networks
Work extensively in infrastructure as code frameworks to manage network and monitoring configurations
Partner with network and data center engineers to implement new features and changes to our systems
Develop and publish metrics and dashboards showing the health of our network and the automation tools
Identify and troubleshoot system and tooling failures to ensure reliable performance of Zoom's networks
Participate in an on-call rotation

Our take

Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.

Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.

To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

7% employee growth in 12 months

Glassdoor (3.7)

Trustpilot (1.3)

Company

Funding (last 2 of 5 rounds)

Jan 2017

$100m

SERIES D

Feb 2015

$30m

SERIES C

Total funding: $148.5m

Company benefits

Work from home opportunities
Retirement benefits
My-Time-Off (MTO), an extended vacation policy
Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
Employer Matching of Charitable contributions up to $500 USD equivalent/year
Annual Zoom Store Allowance
Business Travel Accident Insurance

Company HQ

Downtown San Jose, San Jose, CA

Leadership

Eric Yuan

(CEO & Founder)

Previously VP Engineering at Cisco and WebEx.

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