Senior Technical Product Manager, Tucows
API Platform & Integrations
$134.1-149k
Salary is $120,690 - $134,100 CAD for Canadian residents
Keeping the internet open and connected
Be an early applicant
Keeping the internet open and connected
501-1000 employees
Be an early applicant
$134.1-149k
Salary is $120,690 - $134,100 CAD for Canadian residents
501-1000 employees
Company mission
To make the Internet Better by helping people access the open Internet, narrowing the digital divide, and supporting fairness and equality.
Role
Who you are
- 5+ years in technical product management, ideally working on API platforms, developer tooling, or complex system integrations
- Hands-on experience collaborating with Engineering teams on event-driven architectures, microservices, and RESTful API design
- Familiarity with customer onboarding, delivery, and post-sales technical support — especially in a SaaS or enterprise setting
- Strong product instincts backed by technical fluency — you can translate platform complexity into clear, compelling value for customers
- Proven ability to gather feedback, prioritize strategically, and deliver iteratively in Agile environments
- Passion for clean, intuitive developer experiences and well-documented APIs
- Experience with telecom systems and standards is a plus, but not required
- Familiarity with TM Forum Open API and GSMA CAMARA efforts is a strong bonus — or interest in leading these efforts
What the job involves
- We’re looking for a Senior Technical Product Manager to lead the evolution of our external integration framework — the core set of APIs and event-driven services that power how customers and partners connect with the Wavelo platform
- This is a critical role focused on designing and delivering a best-in-class API-as-a-Service experience. You’ll work closely with our Engineering teams to shape the external interface of our platform, while also engaging directly with Telecom customers to ensure successful onboarding and real-world usage
- You'll also help lead efforts to align our platform with Telecom industry-standard API initiatives like TM Forum Open API and GSMA CAMARA
- Define, build and evolve our external API platform, enabling seamless, secure, and scalable integrations for customers and partners
- Own product delivery for event-driven and service-oriented interfaces, including webhooks, event streams, orchestration layers, and partner-facing services
- Collaborate with Engineering teams to scope, define, and deliver extensible API services — balancing platform vision with real-world needs
- Serve as a key liaison between customer delivery teams and product development — ensuring smooth onboarding, integration, and customization
- Lead the definition of service orchestration capabilities that coordinate internal and external interactions across the Wavelo platform
- Drive product discovery with customers and partners to ensure our integration experience meets their systems, processes, and use cases
- Help guide adoption of industry frameworks like TM Forum Open API and GSMA CAMARA, working cross-functionally to bring alignment with emerging standards
- Define success metrics and drive outcomes that improve developer experience, reduce integration friction, and increase time-to-value
- You’ll be at the center of shaping how external users interact with a modern telecom platform — creating meaningful impact for developers, partners, and customers alike. You’ll also have the chance to lead standard-setting work and help Wavelo create a world-class API ecosystem
Our take
Tucows had dedicated itself, and its subsidiaries, to ensuring the internet stays open, accessible, and connected. The company is made up of three subsidiaries, Tucows Domains (the world’s second-largest domain registrar and reseller), Ting Internet (high-speed fiber internet provider), and Wavelo (telecom SaaS for CSPs).
Tucows’ technology supports hundreds of thousands of companies around the globe, as such, the company has seen substantial growth over the last few years, rapidly expanding operations into new markets in conjunction with the optimization and development of its award-winning services. The company announced a $40 million buyback program of its common stock which ran from February 2023 to February 2024. It hopes to see its growth continue to flourish over the coming years, and it seems well set to do so.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company benefits
- Flexible work hours and an asynchronous approach
- Remote-first
- "Distributed Workplace Bonus"
- Health, vision, dental benefits
- Annual Flexible Health Spending and Lifestyle Spending dollars
- Learning and development programs with a flexible, annual learning reimbursement fund
- Mental health benefits
- Employee resource groups
- Family/fertility planning support, parental and adoptive leave
- Three weeks of leave, plenty of personal days, and annual paid gratitude days over the holiday season
- Stock options
- Retirement savings plan contributions
Company HQ
Liberty Village, Toronto, ON
Leadership
Elliot Noss
(President & CEO, not founder)Current CEO of Ting, Tucows' high-speed fiber internet service subsidiary. They are also involved in ICANN, to promote and protect an Open Internet around the world.
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