Community Manager Intern, Cloud9
Multi-game eSports organization
Job no longer available
Multi-game eSports organization
101-200 employees
Job no longer available
101-200 employees
Company mission
To support everyone in eSports to pursue their best, and to develop into true leaders in all they do.
Role
Who you are
- Attending a 4-year college/university or recent graduate
- Must be local to Los Angeles
- Must be available to work in the office for a minimum of two days per week
- Availability to work flexible hours, including evenings and weekends, to accommodate community events and game coverage
- Proven experience in managing social media platforms (Twitter, Instagram, Facebook, YouTube, etc)
- Familiarity with esports, preferably with VALORANT, Apex Legends, and Fighting Games, entertainment, and pop-culture
- Strong attention to detail
- Excellent written and verbal communication skills
- High empathy and ability to self-regulate emotions when under increasing stress
- Ability to apply intelligence to practical, real-world scenarios, where a “book solution” doesn’t necessarily exist
- Strong active listening skills with an emphasis on understanding. The artful ability to deliver clear and logical thoughts in response
- High growth-oriented mindset with a strong internal need for achievement
- The inclination to question the status quo in pursuit of better information or more innovative solutions
What the job involves
- We are looking for a passionate and talented Community Manager Intern to support our Social team
- The Community Manager intern will engage with the community across various social media platforms to foster a positive and engaging environment
- The Community Manager Intern will report to the Senior Social Media Manager and work closely with our Marketing, Content, and Partnerships teams
- This hybrid full-time internship opportunity will begin on 6/17/2024 and conclude on 9/6/2024
- Engage with the community across various social media platforms, forums, and other online channels
- Monitor and moderate community discussions to ensure they adhere to community guidelines and standards
- Respond to inquiries, comments, and messages from community members promptly and professionally
- Cultivate and foster positive relationships with community members, influencers, and stakeholders
- Assist with executing game coverage on social media to enhance brand awareness and provide fans with potential game results
- Organize and facilitate community events, such as webinars, AMAs (Ask Me Anything), and contests
- Track and analyze key performance metrics related to community engagement and sentiment
- Present findings to key stakeholders for product improvement and development
- Collaborate with internal product teams to align community efforts with overall business goals
- Stay up-to-date with industry trends, best practices, and emerging platforms to continuously enhance the community experience
- Other responsibilities to be assigned
Our take
The eSports market is a tough nut to crack for new entries. Though the space has received billions in investment over the last decade, lots of organizations fall by the wayside in a hyper competitive race for audience engagement. Cloud9 however, is not one of these.
The 2013-founded company has grown into one of the world’s leading eSports organizations. Its success thus far owes a lot to the industry knowledge of Co-founder and CEO, Jack Etienne, who left another leading organization, Team SoloMid, to start the company.
Perhaps the most interesting recent development at Cloud9 is its partnership with Blockchain.com. This is a further indication of the increasing links between crypto and eSports, due largely to shared participants, that may help Cloud9 in its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-24% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2019
$1.4m
EARLY VC
Oct 2018
$50m
SERIES B
Total funding: $79.4m
Company benefits
- Community: Work and play alongside a winning team of esports professionals with a growth mindset
- Events: In-person and virtual employee engagement events. Come have fun with us in your new C9 swag!
- Learning & Development: Cloud9 offers development opportunities to help you grow your professional skills
- Flexible PTO: Unlimited PTO plan in addition to Holidays
- Healthcare: Comprehensive benefit package includes medical, dental, vision care, FSA, and HSA
- Retirement: Matching 401K plan
Company HQ
Ocean Park, Santa Monica, CA
Leadership
Jack Etienne
(CEO)Prior to founding Cloud9 in 2013, Etienne worked as Was GM & Vice President of Sales at another leading eSports company, Team SoloMid.
Paullie Etienne
(COO)Spent over seven years as a Senior Account Manager at LoopNet (acquired by Co-Star 2012), before co-founding Cloud9. Also worked as a Senior Accounts & Sales Executive for Xerox.
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