Senior UX Designer, Amazon
eero
$127.1-211.6k
The largest online retailer and technology provider
Open for applications
The largest online retailer and technology provider
1001+ employees
Open for applications
$127.1-211.6k
1001+ employees
Company mission
To be Earth's most customer-centric company.
Role
Who you are
- You must be a collaborator and strategic thinker, as you will be working side by side with other functions to bring your designs to life
- You love being part of a highly collaborative team that’s growing, building, and shipping at a fast pace
- Have an available online portfolio
- 7+ years of UX designer or interaction designer experience
- Experience with hands-on visual design
- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
- Experience defining and maintaining design patterns and UX standards
- Experience with UX design of complex workflows
- Experience in delivering design solutions for projects of large scope and complexity
- Highly proficient in a variety of design tools (Figma, Rive, Spline, Adobe CC, etc)
What the job involves
- We’re looking for a Senior UX Designer to help define and grow our mobile app experience
- Our core consumer team, consisting of product managers, engineers, and UX designers, works on key features for eero’s bar-raising software products
- You will have a significant impact on our business as you lead, define, and drive UX for eero's mobile app
- You will influence technical design and product direction
- Along the way, you’ll have the opportunity to do end-to-end, customer-obsessed product design from early-stage research to high-fidelity prototyping
- As a design leader, you’ll advise and mentor other designers
- Work autonomously while balancing design quality within technical constraints and business requirements
- Engage with our partner and end users a to understand their needs and design experiences that guide them through onboarding, education, troubleshooting and understanding eero products and services
- Use customer research, wire-framing, rapid prototyping, and usability testing to invent and validate designs
- Consume, improve, and contribute to the eero design library; develop and maintain design documentation for shared patterns and components
- Influence and collaborate with stakeholders from Product, Engineering, Customer Experience, Brand, and Marketing
- Work closely with other designers to gather feedback, build consistency, and critique each other’s designs; encourage team members to learn and grow skills
- Each day, you’re using customer and partner feedback to constantly bring a customer-obsessed perspective to your design solutions
- You design and iterate quickly based on data
- You’re busy finding ways to invent or improve design standards and best practices for the team
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company HQ
South Lake Union, Seattle, WA
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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