Software Engineer, Character.ai
Safety
$150-300k
+ Offers Equity
3-5 days a week in office (Menlo Park, CA)
AI natural language chatbot
Open for applications
AI natural language chatbot
101-200 employees
Open for applications
$150-300k
+ Offers Equity
3-5 days a week in office (Menlo Park, CA)
101-200 employees
Company mission
To empower everyone with Artificial General Intelligence (AGI).
Role
Who you are
- 5+ years of experience as a Front-End or Full-Stack Software Engineer with a strong focus on user experience and design
- Deep understanding of Typescript, CSS, React, React Native, HTML, and modern front end design patterns and best practices
- Demonstrated experience with building features and experiences for consumer products
- Passionate about the pixels, an exceptional eye for detail, and a focus on craft and polish
- Proven ability to work in a fast-paced development environment and deliver timely results
- Excellent communication and interpersonal skills
Desirable
- You care deeply about Trust & Safety and see it as a value-add to the business
- You enjoy working cross-functionally across different teams (e.g. Legal and Product) and balancing privacy, safety, and product needs
- You are proactive and have a “get things done” mindset
What the job involves
- We’re looking for a talented and creative Software Engineer to join our Safety Engineering team at Character.AI!
- In this role, you’ll work closely with our Trust & Safety, Legal, and Product teams to design and build tooling and product features that help ensure a safe, positive experience for our users
- You’ll play a key role in shaping innovative solutions to the unique Trust & Safety challenges that come with human-to-AI interaction—bringing your technical expertise to the table as we define industry best practices in this emerging space
- Design and develop the front end experience of how users interact with our Trust and Safety systems. Balance the needs for reducing risk, improving UX and enhancing platform reliability and scalability across a host of features to build the best experience possible for users
- Get to know our users and usage patterns deeply to help us design innovative technical solutions that incentivize the best behaviors from our users on the platform
- Work with other product teams and co create modular and scalable safety design systems that enable all product features to launch safely while maintaining a high launch velocity
- Collaborate with the Trust & Safety team to understand moderation workflows and build tools that empower their decision-making. Help evaluate and integrate third-party solutions when needed
- Work with engineers and Trust & Safety stakeholders to design interfaces and interaction models that incorporate AI-assisted moderation, ensuring smooth human-AI collaboration
- Help us leverage user data and insights to improve our core LLM and other models and predictions. Create frontend systems that visualize feedback loops between moderation actions and AI training. Ensure that data insights are clearly surfaced to support safe and positive user experiences across the platform
Our take
Search engines have long been a boon to productivity, but a long period of heavy advertising, content and SEO spam and malicious actors have limited the effectiveness of traditional keyword searching. Recently, conversational AI assistants have arrived, allowing non-specialists to navigate an increasingly difficult sea of data and return with relevant information, presented in a usable and sometimes very entertaining way.
Character.ai is one of the more recent entries in this increasingly crowded field that has only grown more heated since the public release of ChatGPT in late 2022. However, compared to Microsoft and OpenAI's offerings, Character.ai stands out with a more playful personality - its bots can mimic the voices of celebrities, historical persons and popular characters. This has led to users spending vastly more time interacting with Character.ai's bots compared to the competition: nearly three times longer on average than with ChatGPT, for instance.
Following a period of rapid user growth, Character.ai closed a major funding round at a valuation exceeding $1 billion. While it is currently enjoying meteoric success, in the longer term, Character.ai's challenge is to develop a funding model that will give it the staying power it will need to compete against OpenAI and other major firms in the market. A solution it is currently exploring is research-based partnerships with large companies such as Musk's xAI and Meta.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Mar 2023
$150m
SERIES A
Total funding: $150m
Company HQ
Menlo Park, CA
Leadership
Noam Shazeer
(CEO)Previously worked at Google for almost 20 years as a Software Engineer then Principal Software Engineer.
Daniel De Freitas
(President)Before co-founding Character.ai was a Senior Staff Software Engineer for Google. Prior to that, they were a Software Engineer at Microsoft.
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