Director of Product, Canary Technologies
$240-290k
OTE
This OTE range includes a competitive base salary and a performance-based bonus that is paid quarterly
Providing hospitality technology
Open for applications
Providing hospitality technology
101-200 employees
Open for applications
$240-290k
OTE
This OTE range includes a competitive base salary and a performance-based bonus that is paid quarterly
101-200 employees
Company mission
To help hoteliers thrive through innovative software solutions.
Role
Who you are
- 8+ years in product management with 2+ years managing PMs, ideally in B2B SaaS
- Track record of shipping successful products from 0 to 1 and at scale, with clear business and user impact
- Strong product judgment, customer empathy, and the ability to simplify complex problem spaces
- Comfortable operating in a fast-paced, high-growth environment with evolving priorities
- Excellent written and verbal communication skills and cross-functional leadership
- Bonus: Experience in hospitality tech, messaging/communications, payments, or AI-powered products
- If you love raising the bar, inspiring teams, and shipping work that changes trajectories, this role is for you
What the job involves
- Canary Technologies is transforming how hotels operate and how guests experience their stay
- As a Director of Product, you will set a compelling multi‑year vision and turn bold ideas into durable outcomes for customers and the business
- You’ll operate at the intersection of strategy and execution by creating clarity from ambiguity, rallying cross‑functional teams, and holding a high bar for product craft and reliability
- You treat your portfolio like a business: own the KPIs, make focused bets, and iterate quickly based on what the data and customer truth reveal
- Set a multi‑year product vision and translate it into clear strategies, multi‑quarter roadmaps, and measurable outcomes. Hold yourself and the team accountable to business KPIs
- Operate with a CEO mindset for your portfolio: know the numbers cold, make focused bets, and pivot quickly based on customer truth and data
- Drive end‑to‑end execution across multiple streams of work. Create clarity from ambiguity, sequence milestones, manage risks, and remove blockers to deliver reliably
- Raise the bar for product craft and reliability. Establish quality standards, review work rigorously, and ensure we ship intuitive, durable solutions that scale
- Lead customer‑backwards discovery. Pair qualitative insights with quantitative analysis to identify the highest‑leverage problems and validate solutions
- Build and lead a small team of Product Managers. Coach for outcomes, provide clear expectations, and develop talent through feedback, modeling, and opportunity
- Influence broadly without relying on authority. Align executives and cross‑functional leaders through clear narratives, crisp decision docs, and transparent tradeoffs
- Partner deeply with Engineering and Design to balance speed, scope, and technical integrity. Make pragmatic decisions that protect long‑term velocity
- Orchestrate go‑to‑market with Sales, Marketing, and Customer Success. Define positioning, enablement, rollout plans, and feedback loops to drive adoption
- Institute operating rhythms that reinforce learning: post‑launch reviews, experiment cadences, KPI health checks, and decision logs
- Manage a portfolio of bets. Allocate resources, sunset low‑ROI work, and double down where impact is greatest
- Model Canary’s operating principles: bias for action, bold choices, customer truth, rally and inspire, learn and adapt. Reinforce these behaviors across the team
Our take
Embracing the modern era, Canary Technologies is dedicated to revolutionising the hotel industry through digital transformation. Pioneering the field with its mobile web-based Guest Management System and Digital Authorisation solutions, Canary aims to rid hotels of outdated technology, enhancing revenue streams by boosting staff productivity and delivering superior guest experiences.
Co-founders Harman and SJ, childhood friends turned business partners, bring a unique blend of expertise to the table, drawing from their extensive background in both hospitality and technology sectors. With the industry already on an upward trajectory, the post-pandemic landscape has further fueled the demand for their solutions, particularly their contactless check-in and checkout offerings.
Despite competition in the sector, Canary has secured significant funding led by Insight Partners, enabling rapid expansion and talent acquisition to meet the burgeoning demand for its innovative solutions.
Freddie
Company Specialist at Welcome to the Jungle
Insights
59% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jun 2025
$80m
SERIES D
Jun 2024
$50m
SERIES C
Total funding: $175.2m
Company benefits
- Our health insurance has you covered on day 1
- Flexible working hours
- Training and career development
- Regular team building events
- A travel stipend for when you stay at Canary hotels
- Internal promotions from within the team
- Kitchen stocked with fruit, snacks, coffee, and more
- We're a diverse and global team
Company HQ
SoMa, San Francisco, CA
Leadership
Harman Singh Narula
(Co-Founder & CEO)Previously founded a custom printed apparel company, The Shirt Guys, LLC. Worked in strategy for Citigroup and Starwood Hotels & Resorts Worldwide, Inc, and as a Management Consultant for Bain & Company.
Satjot "SJ" Sawhney
(Co-Founder & President)Previously co-founded Mobibolt, Inc and Tapfame before serving as Head of Product at the hospitality technology startup, Stayful.
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