Senior Engineering Manager, Sift
Core Infrastructure
Fraud prevention
Be an early applicant
Fraud prevention
201-500 employees
Be an early applicant
201-500 employees
Company mission
Sift's mission is to help everyone trust the internet.
Role
Who you are
- We’re looking for managers who are inspiring, creative, flexible and can identify and bring focus to What’s Important Now (while still keeping an eye on the long term) will excel in our organization and make the biggest impact
- Bring your toolbox of effective and varied communication skills and techniques
- You value collaboration, transparency and have a Get Stuff Done mindset
- As a leader of teams, you understand the importance of these aspects of engineering success and lead by example
- You strengthen a culture of mentorship, give regular constructive feedback, set goals and understand how to motivate your staff
- You actively invest in the career development of your team and grow engineering groups by hiring effectively
- You have a deep understanding of large-scale computing and approach infrastructure as code
- You're passionate about building immutable infrastructure and resilient, multi-AZ/multi-region systems that can withstand failures
- While you recognize the importance of monitoring and alerting, your ultimate goal is to design self-healing systems
- Collaboration is key to you, and you strive to act as a force multiplier by making thoughtful trade-offs to drive success
- 3+ years of experience managing infrastructure teams and working on critical infrastructure. With 10+ years of overall experience
- Experience building and managing cloud infrastructure on GCP or AWS
- Expertise in building infrastructure as code and automating provisioning processes using tools like CloudFormation or Terraform
- Proven expertise in automation and a solid understanding of configuration management tools
- We are looking for someone who genuinely cares about their team, is exited about infrastructure problems and focuses on execution
What the job involves
- Core Infrastructure owns all of the infrastructure at Sift. We are responsible for managing and maintaining the foundational systems that support the company's engineering efforts. This involves system ownership of core data, developer infrastructure, and platform components
- We manage various tools and services such as Bigtable, Spanner, Data Infrastructure, Bosun, GKE clusters, Build processes, secrets management, IaaS tools, Load Balancers, Grafana dashboards, and log management
- Additionally, we oversee infrastructure provisioning, access management, and on-call rotations to address urgent issues
- As a team we collaborate closely with other engineering teams to identify and prioritize dependencies, ensuring smooth project execution and delivery
- Team Leadership: Leading and mentoring a team of global distributed infrastructure engineers, fostering a culture of reliability and continuous improvement
- System Reliability: Ensuring the availability and performance of core systems through proactive monitoring, incident response, and root cause analysis
- Automation and Efficiency: Driving automation efforts to reduce manual intervention, improve deployment processes, and enhance system efficiency
- Capacity Planning: Managing capacity and performance planning to anticipate and handle growth and demand
- Incident Management: Leading incident response efforts, coordinating with stakeholders, and implementing post-incident reviews to prevent recurrence
- Technical stack: GCP, AWS, Terraform, Kubernetes, Vault, Jenkins, Kafka, Snowflake, Spark, Flink, Java 11, Python 3, Ruby 2.7, Ruby on Rails
Our take
eCommerce sales are growing, unfortunately for online retailers, so too is payment fraud. In a landscape where 84% of first-time shoppers with smaller merchants are concerned about data security, retailers have to find ways to earn trust.
Sift is one company that sets out to prevent digital fraud by verifying customer identities and payment methods, giving its clients, who include Twitter, McDonalds Harry’s, DoorDash, and Poshmark, the ability to confidently gain trust from their own customers.
Worldwide, sift serves tens of thousands of websites and apps and analyses over 70B account sign ups and purchases each month. Building on its growth and successful fundraising efforts, Sift acquired longtime partner Chargeback, a leader in real-time dispute management for merchants and passwordless authentication company Keyless. These acquisitions allow Sift to offer its customers a more complete solution moving forward.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Apr 2021
$50m
SERIES E
Mar 2018
$53m
SERIES D
Total funding: $156.6m
Company benefits
- Competitive total compensation package
- 401k plan
- Medical, dental and vision coverage
- Wellness reimbursement
- Education reimbursement
- Flexible time off
Company values
- Start with the customer - The customer is always top of mind. We strive to prioritize our audience’s needs, not our personal agenda
- Courage over comfort - We value vulnerability, invite candid feedback, and believe true growth happens when we leave our comfort zone
- Get Sift done - We value progress over perfection, always acting with urgency and grit—because we believe that passion and perseverance are the answer to adversity
- Ever better - We are continuously improving - our technology, our customer service, ourselves. We view mistakes as opportunities to be ever better
- Win as one team - We’re running toward the finish line, together. The sum is greater than the whole of its parts
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Jason Tan
(Executive Chairman)Having studied at the University of Washington, Jason spent almost 3 years as a Zillow Software Design Engineer, before joining Optify and working as CTO of BuzzLabs for a year. They founded Sift in June 2011, serving initially as CEO and since January 2021 as Executive Chairman.
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