Senior Engineering Manager, mParticle
Cloud DevOps
CA$200-260k
+ Equity
Customer data platform for multi-channel consumer brands
Job no longer available
Customer data platform for multi-channel consumer brands
201-500 employees
Job no longer available
CA$200-260k
+ Equity
201-500 employees
Company mission
To empower businesses to deliver personalized and engaging experiences to their customers across all screens and devices.
Role
Who you are
- Operating internet-scale, multi-tenanted, high availability services bring you joy
- A technical leader who knows that an engineering team is greater than the sum of its parts, and loves to rally a team around solving interesting engineering problems
- 10+ years of hands-on technical experience across Production Engineering / DevOps / SRE roles
- 3+ years of experience managing software teams
- 3+ years of experience at small, startup-style companies
- Experienced with the modern software tech stack (Docker/Kubernetes, Terraform, Concourse, AWS, GitOps, etc)
- Experienced with continuous delivery, from pipeline to supporting running production services
- Mastery of at least 1 programming language (python preferred)
- Expert on the command line (bash preferred)
- Strong experience developing and troubleshooting issues around cloud stacks, virtualization, and container orchestration
What the job involves
- This person will be a functional manager leading the charge on service reliability, capacity management, and performance for our cloud services
- Day-to-day, this person will function as a player-coach to continue our effort to transform our service-based environment on to best in class engineering architectures and practices
- Manage 6-8 production engineers especially through the transition to DevOps principles and practices
- Own the technical roadmap for their team and function as the product owner. Work with group leadership team to integrate it into the overall group roadmap and priorities
- Hands-on technical to provide mentorship to a development/solution-first team with regular architectural support and coding support
- Bring self-service for inbound asks that are currently manual or semi-automated to other mParticle teams
- Promote a culture of collaboration and automation - know that the best solutions come from multiple brains working together!
- Drive industry-best practices for the team around on-call 24x7 support rotations for production services
Our take
As more customer data is created and consumed across more systems, touchpoints, and tools than ever before, it has become a universal need to connect these systems and data sources to drive personalization while respecting consumer privacy needs.
mParticle is a retail customer data platform that improves the way companies collect information on their customers. mParticle utilizes sophisticated algorithms and machine learning technology in order to help drive better customer interactions. The firm also provides a range of data analytics services, A/B testing, marketing, and data warehousing tools.
Big data analytics in retail is expected to reach a total market value in excess of $25.5 billion by 2028. To help capitalize on this, the company has sought several acquisitions, the most recent being AI startup Vidora and analytics provider Indicative.
It is also working on its product to reach larger clients. It recently launched a new toolkit that allows enterprises to gather data from across the customer lifecycle, as well as introducing Custom Access Roles to its platform. A direct sync with Snowflake also bolsters the platform's utility, with other data platforms including Google BigQuery, Amazon RedShift, and Microsoft Azure to be supported in the future.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Oct 2021
$150m
SERIES E
Mar 2020
$45m
SERIES D
Total funding: $303m
Company benefits
- Pawternity policy
- 401k
- Unlimited time off
- Bring your dog!
- Commuter program
- Flexible hours
- Healthy snacks
- Parental leave
- Remote first
Company HQ
Gramercy Park, New York, NY
Leadership
Michael Katz
(CEO)Previously Founder & President of interclick, before becoming CEO, and was on the Board of Directors for BrightLine and Adaptly. Current Mentor at Techstars alongside working at mParticle.
Andrew Katz
(CTO)Spent 4 years as a Software Engineer and then worked as CEO of mStyle for over 5 years. Co-founded interclick and worked at Yahoo! as VP of Engineering.
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