Senior Solutions Engineer, Neo4j

• 5+ years working in a presales or professional services organisation
• Skilled in customer discovery, and the ability to uncover root causes of customer pain points and map these to a technical solution
• Experience working with government agencies and public sector organisations
• Excellent understanding and demonstrable experience with database technologies and data modelling concepts, ideally with NoSQL stores
• Architecture skills - i.e. mapping a business to technical requirements and understanding multiple components to build a solution
• Software engineering experience
• Familiarity with at least one programming language (eg. Java, Python, Javascript)
• Ability to engage and interact with engineers in an advisory role
• Comfortable and quick with learning new technologies as needed
• Passionate about solving technical problems
• Capable of educating and training small groups
• Strong understanding of the sales process
• A proactive approach to keeping the technical aspects of a sales process on track
• Industry vertical experience in Government and ideally one or more of: Financial Services, Retail, Security or Pharmaceutical, Supply Chain, Manufacturing
• Excellent written and spoken English communication skills
• Ability to work independently, self-directed and remotely in a cross-functional organisation
• Ability and willingness to travel

Desirable

• Neo4j is the world’s leading graph database, and our Sales Engineering team are the people who help customers realise its value every day
• Neo4j has proven to be the go-to data management solution in use cases such as Fraud Detection, Knowledge Graphs, Recommendation and personalisation, Risk management, Security, IT Management and Network Operations and many more
• In the Neo4j Sales Engineering team, we are technologists who enjoy working directly with customers in a variety of industries, and with a wide range of technologies and architectures
• We provide engineering and architecture leadership and development for the Neo4j-based solutions our customers are building
• The responsibilities of a Sales Engineer cover a variety of tasks, starting from understanding the prospective customer's needs and environment, transforming the needs into an architecture including our leading-edge graph database technology and guiding all involved parties through the sales process
• Demonstrating Neo4j as a technology for specific domains, whiteboarding solution architectures, and engaging at the level of technical decision makers are examples of the day-by-day work
• The Sales Engineer understands business terminology, thinks in technical terms and combines both sides during the entire engagement
• In addition to being Graph Database experts, you will need to understand and position other architectural components in a graph-based solution, such as Big Data platforms, other NoSQL stores, relational databases, caching, messaging and middleware services taking part in a Modern Data Architecture
• This role has a primary focus on working with government agencies and public sector organisations, although you will generally engage with a broad range of neo4j customers and verticals
• Working with our customers’ teams, you’ll lead and contribute to all phases of the Neo4j PreSales projects
• Be an integral part of the Neo4j sales team, helping to persuade prospective Neo4j users of the benefits and advantages of graph database technology
• Position the Neo4j technology within the customer’s environment and architecture
• Discuss solution architectures with our customers to address the technical requirements of our customers’ projects
• Design and build prototype solutions that demonstrate required functionality with Neo4j
• Help prepare solution proposals for our customer’s engineering and management teams that help address the overall project goals