Director of Product Operations, eBay
$168.8-259.5k
Leading online marketplace
Open for applications
Leading online marketplace
1001+ employees
Open for applications
$168.8-259.5k
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- 12+ years of experience in product operations, strategic planning, program management, or business operations in a high-growth technology company
- Deep expertise in portfolio planning, resource allocation, and executive-level insights/reporting
- Strong leadership skills with experience managing and mentoring high-performing teams
- Exceptional cross-functional communication and stakeholder management, especially at the executive level
- Experience with product operations tooling (e.g., Jira, Aha!, WorkBoard, Airtable, Tableau, Looker)
- Strategic, systems-oriented thinking with a passion for operational excellence and scalable infrastructure
- Experience at a global tech company or in a hyper-scale product environment (e.g., Meta, Google, Amazon)
- Familiarity with product management frameworks (e.g., RICE, OKRs, PDLC) and change management practices
- MBA or equivalent experience in business strategy, consulting, or product management
What the job involves
- The Director of Product Operations is a senior leader responsible for driving the executive guidance and ongoing execution cadences that powers a high-performing product organization
- You will lead a team that enables clarity, planning rigor, resource optimization, and execution visibility across a global product & technology organization and their cross-functional partners
- Reporting to the VP, Program & Product Excellence, you will partner closely with product, engineering, design, finance, and executive leadership to drive scalable, predictable, and outcome-focused product operations and insights
- This is a highly strategic and cross-functional role ideal for a seasoned operator who can lead through influence, system thinking, and data-informed decision-making at scale
- Planning & Resourcing: Own the end-to-end product execution planning process, including executive planning and insights, initiative intake, estimation, and headcount allocation across teams
- Quarterly Planning Cadences: Lead quarterly planning processes to align priorities, sequence work, and ensure clear resourcing and cross-functional alignment
- Product Health & Performance Monitoring: Partner with tooling & intelligence teams to build and maintain dashboards that track product health, progress against KPIs, and delivery performance
- Execution Transparency: Provide consistent insight into initiative progress and execution health via standardized reporting, reviews, and insights
- Cross-Functional Coordination: Streamline communication between product, engineering, design, and go-to-market teams to ensure alignment and reduce friction
- Operational Point of Contact for Leaders & Teams: Act as the central resource for operational inquiries and insights related to the product portfolio, projects, and process
- Roadmap & Resource Communication: Own the executive communication of consolidated roadmap updates, launch timelines, resource allocation, and execution insights to internal partners and leadership
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
Salary benchmarks
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