Site Reliability Engineer, Nomi Health
SRE
More information about location
3+ days a week in office
Direct healthcare solutions
Be an early applicant
Direct healthcare solutions
201-500 employees
Be an early applicant
More information about location
3+ days a week in office
201-500 employees
Company mission
To rebuild the broken healthcare system by cutting costs, confusion, and complexity.
Role
Who you are
- This is a hybrid role based in our Austin office, requiring in-person three days a week: Tuesday, Wednesday, and Thursday
- 3–5 years of relevant experience in DevOps, Infrastructure Engineering, or similar roles
- Proficient in Terraform and cloud services (AWS or similar)
- Experience with monitoring/logging tools (e.g., Datadog, ELK Stack, Prometheus) and incident management (e.g., PagerDuty)
- Familiar with container orchestration (Kubernetes) and Infrastructure as Code (IaC) tools (e.g., Ansible, Chef)
- Knowledge of CI/CD pipelines and related tools
- Strong focus on automation to improve efficiency and reliability
- Solid understanding of incident management best practices
- Excellent problem-solving, communication, and collaboration skills
- Ability to work effectively under pressure during incidents and drive solutions quickly
What the job involves
- We are seeking a Site Reliability Engineer (SRE) to join our team in Austin, TX. You will play a pivotal role in ensuring the reliability, performance, and scalability of our services.
- You will collaborate with cross-functional teams to design, implement, and manage infrastructure that is robust and resilient. Your focus will be on developing and refining processes that enhance our operational efficiency while leveraging your technical expertise to address complex challenges
- Infrastructure as Code (IaC): Design, implement, and manage infrastructure using Terraform, ensuring all resources are defined and managed through code
- Cloud Management: Deploy, manage, and optimize services primarily on AWS (experience with other cloud providers is also valuable)
- Monitoring and Observability: Utilize Datadog to set up comprehensive monitoring and logging, ensuring the visibility of system performance and health
- Incident Management and Response: Lead incident management processes using PagerDuty, ensuring swift and effective resolution of issues to minimize downtime
- Process Improvement: Develop and refine operational processes to enhance reliability, performance, and scalability of services. Implement automation and tooling to streamline workflows
- Collaboration: Work closely with development and operations teams to implement best practices in system architecture and deployment activities
- Performance Tuning: Identify and address performance bottlenecks in infrastructure and applications, ensuring optimal performance
- Documentation: Create and maintain comprehensive documentation for infrastructure, processes, and incident response procedures
- On-Call Rotation: Eventually participate in on-call rotations, providing reliable support and response to critical issues outside of regular business hours
Our take
The fundamentally flawed healthcare system of America – how it is paid for and delivered – was made glaringly obvious by the pandemic. Nomi Health delivers direct, affordable and accessible healthcare experiences for employers, patients and providers with their digital-first model.
Nomi Health wants to rebuild, not renovate, the system. It aims to reduce costs and efforts by removing layers from the traditional healthcare system; connecting patients directly with providers so there's no need to go through third-party health insurance. Its success so far comes down to its offering of a smarter option when compared to large dominant companies, that are riddled with operational and technological inefficiencies.
Nomi Health's acquisition of two related companies, Everyone Health and Sano Surgery, will be used to expand its direct healthcare purchasing business as well as where and how many people Nomi directly cares for. This, atop the launch of its Connect fintech platform to power real-time healthcare payments, should see the number of patients and providers Nomi is responsible for continue to increase as time goes on.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Dec 2021
$110m
SERIES A
Total funding: $110m
Company benefits
- Equity
- 401K match
- Fully funded HSA
- Medical, dental and vision coverage
- Unlimited PTO
- Career growth
- Free counselling - we offer confidential mental health support for you and your family through Tava Health
Company HQ
Bonneville, Orem, UT
Articles
Leadership
Mark Newman
(CEO)Previously co-founded HireVue and has been a Board Member for RoundPegg, Nectar HR and Wooly Inc.
Joshua Walker
(COO)Previously spent nearly 9 years at Optum, Middle East, eventually serving as COO, a role assumed later at Imagine Health and Upwell Health.
Boe Hartman
(CTO)Previously spent 12 years at Capital One, eventually serving as Vice President of Consumer Sales and Service Infrastructure. Experience as Chief Information Officer for Barclays and in Digital Strategy for Goldman Sachs.
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