Sales Enablement Partner, Tipalti

CSM

CA$80-91k

Variable (commission or bonus) pay rate and equity will be paid in addition to base salary noted above

Salesforce

Power BI

Gainsight

Confluence

Outreach

Senior and Expert level

Toronto

More information about location

3 days a week in office

Payments & procurement automation

Be an early applicant

Payments & procurement automation

1001+ employees

B2BPaymentsSaaSAccountingAutomationProcurement

Be an early applicant

CA$80-91k

Variable (commission or bonus) pay rate and equity will be paid in addition to base salary noted above

Salesforce

Power BI

Gainsight

Confluence

Outreach

Senior and Expert level

Toronto

More information about location

3 days a week in office

1001+ employees

B2BPaymentsSaaSAccountingAutomationProcurement

Company mission

To liberate and elevate finance teams so they can make true strategic impact, by automating and optimizing global finance operations while eliminating risk.

Job

Company

Role

Who you are

5+ years of sales training and enablement experience, specifically within customer success or account management teams
Proven experience as a quota-carrying Customer Success Manager or Account Manager in a SaaS and/or consumption-based selling environment
Experience in coaching, training, and enablement for a software company's customer success and account management teams
Proven ability to translate complex concepts and business value into explicit, actionable training content that resonates with CSMs and AMs
Strong coaching skills with a focus on driving measurable results and improvement
Excellent written and verbal communication skills, with the ability to create and deliver high-impact content
Ability to initiate and build relationships with team members and stakeholders in an approachable and supportive manner
Adaptable to changing priorities, high demands, and the fast-paced nature of a rapidly growing company
Familiarity with tools used by CSMs and AMs, such as Salesforce (SFDC), Gainsight, Power BI, Dealhub, Outreach, Clari, ZoomInfo, Confluence, and Chorus
Experience developing annual enablement strategies and training calendars for high-growth customer success and account management teams
Knowledge of learning methodologies and best practices for training and development
Previous accounting or finance experience is a plus, but not required
You are results-driven, focusing on building relationships, solving problems, and creating solutions that empower CSMs and AMs to succeed
You thrive developing, organizing, and delivering training content in various formats, including virtual, eLearning, and in-person sessions

What the job involves

The Sales Enablement Partner for our Customer Success and Account Management teams is crucial in supporting Tipalti's customer-facing teams to drive long-term growth and customer satisfaction
This role includes onboarding new Customer Success Managers (CSMs) and Account Managers (AMs), ongoing training for existing team members, targeted skills development, and creating and managing a playbook and other enablement content tailored to the CSM and AM teams
Provide enablement support to CSMs and AMs, integrating training and support into their daily workflows
Understand the diverse needs of the CSM and AM teams, developing tailored training and educational materials to help them accelerate value for customers and drive revenue growth
Design and update training content, ensuring it meets the team's evolving needs and integrates information from various sources
Continuously improve and refine enablement processes to maximize team success and efficiency
Align enablement initiatives with key internal and external events to ensure relevance and impact
Collaborate with the broader Enablement team to develop a playbook, methodologies, processes, and best practices to streamline and improve outcomes for the CSM and AM teams
Establish ongoing and effective communication with CSMs, AMs, and management to ensure alignment and continued growth
Develop and implement a learning plan specifically for CSMs with booking targets, ensuring they have the skills and tools to meet these goals
Other duties as assigned

Our take

Digital finance innovations across the last decade have dramatically changed how financial operations are conducted, with businesses managing their payables workloads digitally. Despite such innovations, such workflows are still conducted manually, leading to time-consuming, repetitive, and inefficient workflows.

Tipalti provides a global payments, accounts payable, and purchase order automation platform, offering tools for each area to reduce manual workflows and optimize operations. The platform’s functionalities are designed to be flexible for the scaling of growing businesses, helping to optimize financial visibility, efficiency, and control without the need for business infrastructure changes.

Whilst individual platforms exist for global payments, accounts payable, and purchase order management, Tipalti has recognized that businesses do not want to juggle fragmented software solutions inefficiently. The company aims to free up financial departments’ time without compromising their software stack and workflows through its end-to-end payment automation solutions.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

-3% employee growth in 12 months

Glassdoor (3.9)

Trustpilot (3.8)

Company

Funding (last 2 of 8 rounds)

May 2023

$150m

GROWTH EQUITY VC

Dec 2021

$270m

SERIES F

Total funding: $766m

Company benefits

A thriving team and business
Career-building opportunities
Politics-free culture
Focused on success
Great benefits

Company HQ

Town Center, Foster City, CA

Leadership

Chen Amit

(Founder & CEO)

General Manager of ECI Telecom from 1998 to 2000. Experience as CEO of Atrica.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 15 more jobs at Tipalti