Principal UX Architect, Guidewire
Guidewire Digital Practice
Back-end software for P&C insurance
Job no longer available
Back-end software for P&C insurance
1001+ employees
Job no longer available
1001+ employees
Company mission
To constantly improve, so insurance companies can successfully respond to customer needs in a world where technology and risk are changing dramatically.
Role
Who you are
- Have 10-15 years of experience with enterprise design in a Consulting environment
- Ability to drive business development conversations on design led delivery and its values
- Strong understanding of the NA/EMEA market for design consulting and how it contributes to revenue
- The ability to drive projects across a range of business problems, user needs and solutions, incorporating a full spectrum of modern digital technologies
- Proven ability to facilitate conversations with a diverse group of stakeholders, and provide a productive, collaborative experience
- Ability to coach and mentor Design teams
- A passion for what others might call ‘blue sky’ solutions that can be brought to realization
- Proficiency in information architecture, design methods and artifacts, such as interaction flows, taxonomies, flow diagrams, mental models, content inventories, wireframes, etc
- Familiarity with lean and agile approaches to creating software, and a desire to learn and improve
- Experience working with teams using state-of-the-art UI technologies such as React, Angular or Vue.js
- Have thorough knowledge of competitive and cutting-edge application UIs on the web today, and familiarity with digital technologies such as AI/ML/Blockchain, big data
- Willing to travel ~25% of the time based on business needs and priorities
What the job involves
- The successful candidate will collaborate closely with the Practice Director to set the direction of the UX practice within Digital Services and collaborate closely with our Sales, Solutions and Digital Platform teams to develop deep empathy for customer challenges and deliver exceptional user experiences engaging with some of the biggest Insurance carriers across the globe
- They will coach and mentor the UX Architects and Advisors within the growing practice to drive delivery excellence
- Own the full UX process from product strategy through user research, prototyping, and visual design as we develop solutions tailored to our customer’s business objectives
- Collaborate with Practice Director to evolve Guidewire’s design-led delivery approach and drive consistency in the UX practice within Professional Services
- UX Architects will drive the evolution of User Experience for our customers as they drive Digital Transformation within their organizations
- Provide advisory support to clients and be a point of escalation on design related queries
- Working independently but also collaboratively with fellow designers and researchers
- Building bridges between different functions (e.g., product management, engineering, technical writers, services, etc.) to define and prioritize problems to be solved and requirements
- Identify commonly occurring user experience patterns that could be turned into products or accelerators
- Planning and running workshops and design sprints to engage with internal stakeholders and customers
- Applying design principles to map out complex processes and journeys involving multiple personas
- Iterating design, developing design solutions from requirements, incorporating feedback from stakeholders, and applying analytics and user research findings
- Crafting and specifying the user interface to production quality
- Working collaboratively with Business (BA) and Development teams to drive out designs that align to Business Objectives and are technically feasible
Our take
Insurance is an age-old industry rooted in ancient technology. Despite the substantial power and revenue of these companies, their backend systems have become outdated, leading to rising relative costs. The challenge of modernizing such entrenched systems has been a significant hurdle for many insurers.
Guidewire is at the forefront of transforming Property and Casualty insurance by offering cutting-edge software solutions delivered via the cloud. The company is dedicated to evolving its offerings through close collaboration with its extensive customer base. This intimate engagement helps Guideire refine and enhance its cloud solutions to better meet the needs of it sclients.
Despite its successes in facilitating the cloud transition, the future may see the emergence of insurance providers built on entirely different infrastructures. Guidewire's ability to adapt and leverage its expertise and adapt will be crucial for maintaining its role as a leading technology provider.
Steph
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (2 rounds)
Mar 2008
$0.8m
SERIES C
Sep 2007
$24m
SERIES C
Total funding: $24.8m
Company HQ
South San Mateo, San Mateo, CA
Leadership
Mike Rosenbaum
(CEO, not founder)Prior to Guidewire, they led Product Management and Go-To-Market Strategy for core CRM products at Salesforce and served in the US Navy as a Submarine Officer.
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