Implementation Consultant, Visier
CA$74-102k
+ Bonus
People analytics & workforce planning software
Job no longer available
People analytics & workforce planning software
501-1000 employees
Job no longer available
CA$74-102k
+ Bonus
501-1000 employees
Company mission
To reveal the human truth that helps businesses and employees win together through its cloud-based platform for HR and people analytics.
Role
Who you are
- Tertiary or additional professional education in a technical discipline such as computer science, engineering, data science/engineering
- Excellent demonstrable verbal and written communication skills
- Minimum 3 years’ worth of experience in analytics which may include working with business intelligence, data visualisation tools e.g. Tableau, MS Power BI), building reports or dashboards
- Experience in database management systems and data set integrations advantageous
- Strong knowledge of data extraction, transformation, and loading (ETL)
- You have been a lead consultant (ideally in SaaS implementations) with external clients and are confident in your ability to coach them through multiple solutions for the best possible outcomes
- Strong analytical and problem-solving skills, ability to think about complex problems and come up with creative solutions
- Demonstrated experience in managing multiple deliverables and stakeholders in parallel with competing levels of priority
- You are comfortable learning and working autonomously making the most out of the resources at your disposal
- Able to work remotely and be a collaborative team player that builds positive relationships with other team members
- Ability to maintain accurate customer documentation and case management records
What the job involves
- To support our continued momentum and our valued customers, Visier is currently seeking SaaS Implementation Consultants to join our growing Customer Experience team. Within this critical customer-facing role, you will work directly with external customers and internal stakeholders throughout the implementation process of our flagship enterprise solution
- Use your consulting skills to maintain B2B customer relationships, gather their requirements and set expectations accordingly
- Translate implementation project information clearly and professionally to external customers
- Collaborate with internal team members and key stakeholders, applying technical leadership and expertise to ensure customer needs are met
- Leverage expertise in data-warehousing techniques, database management systems and analytic solutions throughout the implementation process
- Craft solutions for our customer's business problems
- In collaboration with Customer Success Managers, Solution Architects and Implementation Managers, proactively handle multiple projects simultaneously, whilst applying creative solutions and problem-solving to achieve results in a timely manner
Our take
Gaining insights into workforces through people data is invaluable to businesses, allowing them to understand how to retain their hardest-working staff members, benchmark worker performance against competitors, and enable the growth of leaders within the organisation. While HR departments have access to some productivity tools that utilize people analytics, their fragmented and antiquated nature demands a more unified and future-proof solution.
Visier provides an all-in-one cloud-based people analytics platform for businesses, aiming to drive staff retention programs, maximize recruitment outcomes, arm leaders with workforce insights, and ultimately connect business outcomes to the people involved. The platform achieves this through a variety of integrative tools such as performance benchmarking, smart workforce questionnaires, data management automation, and people-powered insights.
Despite the fact that the company faces competition from other people-data solutions, Visier continues to stand out by this unified approach. The company has existing partnerships with EA, Uber, and NCI too, demonstrating success in improving leadership through people analytics, reducing labour costs, and increasing staff retention. In contrast to much of the broader tech sector, the company has grown consistently and accelerated its geographic expansion, a testament to its product's value to businesses.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$125m
SERIES E
Apr 2020
$45m
SERIES D
Total funding: $261.5m
Company HQ
Downtown Vancouver, Vancouver, BC
Leadership
Ryan Wong
(Co-Founder, CEO & President)Chief Architect & Director of Engineering for Crystal Decisions. Was also Vice President of Engineering for SAP from 2003 to 2008.
John Schwarz
(Co-Founder & Chairman of the Board)GM of Industry Solutions for IBM from 1974 to 2000. Was also President and COO of Symantec, and Business Objects CEO and Executive Board Member of SAP.
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