Revenue Operations Associate, Whatnot

• As our next Revenue Operations Associate you should have 3+ years of experience in consulting or high growth startups
• Bachelor's degree in Business, Economics, Engineering or related field
• You love getting in the weeds and down to go deep with the data; (devil is in the details in this role!)
• SQL & Excel experience
• You have a proven track record of solving problems using data
• You’re energised by optimising processes & improving operations
• You have a low ego - happy to do anything it takes to help us grow. (We are on an international rocketship!)
• You can move remarkably fast with little structure or oversight
• You’re able to ruthlessly prioritise asks from 20+ stakeholders and focus on impact on the business

Desirable

• The Categories and Expansion (CatEx) team at Whatnot is responsible for the expansion of our categories and the continued growth of sellers and buyers on the platform
• This role sits on our international Revenue Operations team, which supports our Launch (new categories), Sales (mature categories) and nascent Post Sales teams across all international markets
• Categories and Expansion is your “client” and you are responsible for enabling the best, fastest ways to support them in bringing in new sellers
• Scale up our nascent Lead Generation function to build a best-in-class Lead Generation system for our Launch and Sales Teams globally, collaborating closely with our US counterparts
• Analyze the data on effectiveness of BPO & other lead generation sources looking at leads generated, rejection rate, and other metrics and collaborate on strategies to enhance the quality of their work
• Collaborate closely with CatEx members to relay feedback and address any emerging issues around Leads
• Support RevOps team in forecasting, in-depth analyses, and input from RevOps, Sales leadership and Finance to build sales models and inform team goals
• Support driving the CatEx planning cycle by setting and tracking targets across various Sales & Launch teams that align with growth strategy and goals
• Support broader RevOps needs such as conducting strategic analyses, building performance monitoring, and taking on special projects
• Take on key strategic and operational special projects that move the business forward and help us scale
• Support CatEx leaders in identifying and presenting data & insights
• Work closely with the CatEx launch, category, and central ops functions to ensure smooth operation and clear division of responsibility