IT Operations Engineer, Guild Education
$123.6-133.2k
+ Stock options
More information about location
Upskilling and education platform for America's workforce
Be an early applicant
Upskilling and education platform for America's workforce
1001+ employees
Be an early applicant
$123.6-133.2k
+ Stock options
More information about location
1001+ employees
Company mission
To unlock opportunity for America’s workforce through education and upskilling.
Role
Who you are
- At least 3 years of experience as a site or account-level administrator for enterprise macOS endpoints in Jamf Pro
- At least 2 years of Admin experience in Google Workspace
- Expertise with cloud identity provider (IdP) identity management, specifically Okta
- Proficient in scripting, API tools, and other IT automation workflows
What the job involves
- As an IT Operations Engineer, you’ll be a member of the IT Operations team which manages IT infrastructure, automation, and internal technology at Guild
- You will assist the team with maintaining endpoint management systems, identity and access management systems, corporate networks, SaaS platforms, and engineering technical solutions
- Collaborate cross-functionally with engineering, product, business operations and other Guild teams to evaluate requirements, plan, test, and release company-wide technical solutions
- Manage Okta-based identity solutions, integrating them seamlessly with existing systems while using workflows for security, scalability, and user experience
- Utilize Jamf Pro and Microsoft Endpoint Manager for comprehensive endpoint management, ensuring robust policy enforcement, patch management and software deployment to devices
- Manage our core communication and productivity suite of apps including Google Workspace, Slack, and Zoom
- Ownership of critical IT platforms
- Actively engage in agile sessions including sprints, standups, planning, and retros
- Develop and maintain operational documentation of workflows and policies
- Guide and mentor analysts and associates, fostering growth and collaborative learning
Our take
The recruitment process can be the most costly element of a company's operation, with future-proof skillset requirements resulting in the hiring of staff for niche tasks. Many existing employees of a company could have the potential to fill talent gaps and prevent the need for a new hire, but they often lack the training for such roles. Helping to solve this problem, Guild Education helps employers partner with nonprofit universities to train staff across a variety of subject matters, including high school completion programs, vocational opportunities, and enrollment in higher education.
As professional development is a strong employer benefit, Guild Education also pitches itself as a perk for employees, aiming to increase retention and worker satisfaction. By solving two major problems - a skills shortage and worker retention, it has gained large companies such as Chipotle, Target, Hilton and PepsiCo as corporate clients.
Guild Education closed a Series F financing round in 2022 led by Wellington Management and with participation from Oprah Winfrey. The company is using this funding to develop its healthcare and financial services learning modules and increase its offering to workers by exploring new ways to lower the barriers to learning, for instance through childcare solutions and financial wellness tools.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2022
$265m
SERIES F
Jun 2021
$150m
SERIES E
Total funding: $643.5m
Company benefits
- Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
- Access to a 401k to help save for the future
- Open vacation policy for employees to rest and recharge
- 8 days of fully-paid sick leave, to take the time to heal and or recover
- Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits
- Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
- Education benefits and tuition assistance to help your future development and growth
Company HQ
Central Business District, Denver, CO
Leadership
Rachel Carlson
(CEO & Founder)Prior to co-founding Guild Education, was founder and CEO of Blueprint. Before that was a Director at American Honours and an Associate with The Parthenon Group.
Salary benchmarks
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