Project Manager, Bonterra
$57.1-68k
Excel
JIRA
Confluence
monday.com
Entry and Junior level
Remote from US
More information about location
Software for social impact organizations
Be an early applicant
Software for social impact organizations
1001+ employees
B2BInternal toolsSocial Impact
Be an early applicant
$57.1-68k
Excel
JIRA
Confluence
monday.com
Entry and Junior level
Remote from US
More information about location
1001+ employees
B2BInternal toolsSocial Impact
Company mission
To propel every doer of good to their peak impact.
Role
Who you are
- 0–2 years of relevant experience (internships, coordinator roles, or junior project work)
- Experience in software, SaaS, or IT environments is a plus
- Familiarity with project management tools (e.g., Jira, Confluence, Monday.com)
- Basic understanding of software development or implementation lifecycle
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
- Awareness of basic project management methodologies (e.g., Agile, Scrum, or Waterfall)
- Strong organizational and time-management abilities
- Clear and professional communication (verbal and written)
- Ability to work collaboratively in cross-functional teams
- Problem-solving mindset and willingness to learn
- Detail-oriented and dependable
- Comfortable working in a fast-paced environment
- Willingness to take direction and grow into more responsibility
What the job involves
- A Level 1 Project Manager, typically an entry-level role, supports the planning and execution of small-scale projects or specific tasks within larger initiatives
- They assist with administrative duties such as scheduling, documentation, and tracking project progress using standard tools
- This role provides foundational experience and serves as a stepping stone toward more advanced project management positions
- Responsible for supporting the successful delivery of implementation projects. Coordinates tasks, maintains project timelines, and facilitates communication between internal teams and clients
- This role emphasizes learning project management best practices while handling low to moderately complex projects under the guidance of Project Manager II and Senior Project Managers
- Assist in organizing and tracking software implementation projects from initiation to completion
- Serve as a point of contact for routine client communications, helping to gather requirements and relay updates
- Support the creation and maintenance of project timelines, meeting schedules, and task assignments
- Prepare and update project documentation such as implementation plans, status reports, and meeting notes
- Monitor progress of assigned tasks using project management tools (e.g., Jira, Monday.com, Confluence, Certinia), ensuring deadlines are met
- Coordinate with cross-functional teams (e.g., developers, QA, project team, etc.) to ensure project alignment and timely delivery
- Help identify, log, and track project issues or risks, escalating when necessary
- Ensure project activities follow standard implementation processes and best practices
- Continuously build knowledge in product, implementation methodologies, and project management
- Measurement:
- % of assigned tasks completed on time and accurately
- Timely updates and follow-ups with clients and internal teams
- Keeping schedules, trackers, and documentation up to date
- Accuracy and completeness of meeting notes, project plans, and status reports
- Consistent use of project management tools
- Input from team leads, developers, and senior PMs on communication, collaboration, and reliability
- Professionalism and clarity in client emails or meetings
- Effectiveness in setting up, taking notes, and following through on meeting action items
- Ability to keep different stakeholders aligned and informed
- Demonstrated improvement in project management skills or tool proficiency over time
- Willingness to ask questions, take on new tasks, or propose process improvements
- Ability to recognize and log issues or blockers in a timely manner
- Knowing when and how to escalate to senior PMs appropriately
- Utilization: 70%
- Budget: % projects under/at budget (target budget / planned hours)
- TTV: % projects completed on time (target original deploy minus close date)
- CSAT: % of positive scores (target 90%)
- Timecards: submitted on-time (100% on-time)
- Goals: participation in department and individual goals (target 1 goal of each per quarter)
- Good HR Standing: no negative remarks and not on PIP (target lack of any issues)
- Collaborative: works well with project (target low count of issues raised)
- PMM Quality: accurate Certinia and Monday plans and follow PMM (target low count of issues raised)
- Evaluation Tools:
- Regular check-ins with a mentor or senior PM
- Weekly reviews and quarterly performance evaluations
- Peer or stakeholder feedback surveys
- Use of KPIs in dashboards or performance tracking tools
- CSAT Scores: Client feedback collected post-implementation
Application process
- End Date: March 31, 2026
Our take
Bonterra is a social good software company supplying an array of solutions to make social impact organisations more efficient, effective, and user-friendly. The company combines products from CyberGrants, EveryAction, Network for Good, Social Solutions, and more into a comprehensive tool suite for everything from case and grant management to fundraising and volunteer work.
As the fastest-growing company of its kind, Bonterra has certainly made a splash. It supports over 20,000 customers, including 16,000 nonprofit organisations and over half the Fortune 100. The company also boasts a high number of positive reviews. It emphasises that it keeps "an ear to the ground" to understand what its customers want and that it can improve and enhance its offering to remain a key leader in the space.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Company benefits
- Work in office: Join us in our Austin, Texas, or Washington, D.C. offices if you live nearby
- Work remotely: Enjoy the flexibility of remote work with our work-from-home option. No matter where you live, there's an opportunity for you at Bonterra
- Work hybrid: Reap the benefits of both remote and in-person work with a hybrid approach. Visit the office closest to you and work from home when your schedule allows it.
- Health & wellness: Our robust set of health insurance options will keep you and your loved ones ready for anything. And our holistic wellness program means you can create a plan tailored to what matters most to you
- Generous time off: Our flexible time off policy means you don’t have to worry about a limit on your vacation days. Plus, we offer 15 paid holidays with a focus on DEIB, social justice, and self-care
- Fully paid parental leave: We value your time spent with family. No matter your gender identity, all Bonterra employees can take fully paid parental leave after the birth or adoption of a child
- Development resources: We believe in fostering an environment that encourages growth and development. With access to learning resources, goal-setting activities, and networking opportunities, we work to ensure our workforce is positioned for success
- Giving opportunities: We know that it's imperative for us to live our purpose. Through our employee giving program, Doers of Good, employees have the opportunity to track volunteerism by logging hours and creating events
Company HQ
North Burnet, Austin, TX
Leadership
Scott Brighton
(CEO)Held previous positions as CEO of Aurea Software, Board Member at Khoros, Chair of the Board at Optiva and more. Founded Austin Post, a hyperlocal online news source for the Austin.
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