Revenue Operations Manager, Sona

• 5+ years in a Revenue Operations, Sales Ops, or Marketing Ops role within a SaaS (ideally vertical SaaS), enterprise sales environment
• Deep understanding of B2B SaaS revenue models, GTM strategy, and enterprise sales cycles
• Proven technical expertise with CRM (ideally HubSpot), analytics tools, and sales engagement platforms
• Strong data analytics skills—comfortable with dashboards, SQL, or similar tools
• Ability to align cross-functional teams and build scalable RevOps processes
• Passion for process optimisation, automation, and driving data-led decisions
• Strategic thinker who can balance high-level planning with hands-on execution

• We’re looking for a Revenue Operations Manager to supercharge our Marketing, Sales, and Customer Success teams. You’ll be the architect of efficiency, aligning teams, streamlining processes, and leveraging data to drive smarter decision-making
• As the sole dedicated RevOps Manager, you will have the opportunity to shape strategy, implement best-in-class tools, and optimise revenue performance from the ground up. Your work will directly impact pipeline efficiency, revenue accountability, and customer retention, ensuring we scale seamlessly
• If you love working cross-functionally, thrive on analytics, and enjoy tackling complex go-to-market challenges, this role is for you!
• Ensure Marketing, Sales, and Customer Success share common goals (e.g., pipeline conversion, customer lifetime value). Improve collaboration and visibility across teams for seamless lead handoffs
• Own and maintain a centralised data repository, integrating CRM (HubSpot), analytics tools, and conversation intelligence platforms (Gong, Trumpet)
• Manage and optimise our data ecosystem, providing real-time insights that drive smarter decisions. Develop segmentation models to improve targeting and conversion rates
• Design and refine lead management, campaign execution, and feedback loops to improve efficiency and alignment between teams
• Oversee and enhance our RevOps tech stack (HubSpot, Zoominfo, Gong), automating workflows to boost efficiency and ensure seamless integration
• Implement multi-channel attribution models to track revenue contribution across outbound, inbound, events, and paid channels
• Track and report marketing’s contribution to revenue, develop forecasting models, and ensure accountability for pipeline performance
• Create repeatable playbooks for sales and marketing teams to scale efficiently
• Provide insights into churn risks and identify upsell/cross-sell opportunities within the customer base

• 4.5 day standard working week
• Share options
• Remote first and flexible working
• 35 days annual leave (25 days standard plus 10 flexible public holiday days)
• Pension contributions matched up to 5%
• Enhanced parental leave & pay - 26 weeks full pay primary parent / 8 weeks full pay secondary parent
• Co-working space stipend (if you don't live in London)
• Quarterly all expenses paid team retreats
• The latest Macbook and equipment for your home office
• Professional development budget
• Unlimited free books
• Comprehensive health insurance via Bupa

Total funding: $36.7m

80% of people don’t work at desks, but the technology for deskless workers only attracts 1% of all enterprise software investment. Consequently, little software has been designed to benefit the frontline. Sona is a workforce technology startup setting out to help solve this issue, building an all-in-one platform specially designed to empower frontline workers and help their employers retain staff and operate more efficiently.