Revenue Operations Manager, Sona
£95-115k
+ Offers Equity + Share options
More information about location
AI-powered people operating system for frontline teams
Job no longer available
AI-powered people operating system for frontline teams
101-200 employees
Job no longer available
£95-115k
+ Offers Equity + Share options
More information about location
101-200 employees
Company mission
To solve the unique challenges of frontline work with truly intelligent AI that empowers every employee.
Role
Who you are
- 5+ years in a Revenue Operations, Sales Ops, or Marketing Ops role within a SaaS (ideally vertical SaaS), enterprise sales environment
- Deep understanding of B2B SaaS revenue models, GTM strategy, and enterprise sales cycles
- Proven technical expertise with CRM (ideally HubSpot), analytics tools, and sales engagement platforms
- Strong data analytics skills—comfortable with dashboards, SQL, or similar tools
- Ability to align cross-functional teams and build scalable RevOps processes
- Passion for process optimisation, automation, and driving data-led decisions
- Strategic thinker who can balance high-level planning with hands-on execution
What the job involves
- We’re looking for a Revenue Operations Manager to supercharge our Marketing, Sales, and Customer Success teams. You’ll be the architect of efficiency, aligning teams, streamlining processes, and leveraging data to drive smarter decision-making
- As the sole dedicated RevOps Manager, you will have the opportunity to shape strategy, implement best-in-class tools, and optimise revenue performance from the ground up. Your work will directly impact pipeline efficiency, revenue accountability, and customer retention, ensuring we scale seamlessly
- If you love working cross-functionally, thrive on analytics, and enjoy tackling complex go-to-market challenges, this role is for you!
- Ensure Marketing, Sales, and Customer Success share common goals (e.g., pipeline conversion, customer lifetime value). Improve collaboration and visibility across teams for seamless lead handoffs
- Own and maintain a centralised data repository, integrating CRM (HubSpot), analytics tools, and conversation intelligence platforms (Gong, Trumpet)
- Manage and optimise our data ecosystem, providing real-time insights that drive smarter decisions. Develop segmentation models to improve targeting and conversion rates
- Design and refine lead management, campaign execution, and feedback loops to improve efficiency and alignment between teams
- Oversee and enhance our RevOps tech stack (HubSpot, Zoominfo, Gong), automating workflows to boost efficiency and ensure seamless integration
- Implement multi-channel attribution models to track revenue contribution across outbound, inbound, events, and paid channels
- Track and report marketing’s contribution to revenue, develop forecasting models, and ensure accountability for pipeline performance
- Create repeatable playbooks for sales and marketing teams to scale efficiently
- Provide insights into churn risks and identify upsell/cross-sell opportunities within the customer base
Salary benchmarks
Our take
80% of people don’t work at desks, but the technology for deskless workers only attracts 1% of all enterprise software investment. Consequently, little software has been designed to benefit the frontline. Sona is a workforce technology startup setting out to help solve this issue, building an all-in-one platform specially designed to empower frontline workers and help their employers retain staff and operate more efficiently.
By using its app, users can view and claim shifts, communicate with their colleagues, and book holidays. Moreover, Sona has additional modules for HR, Payroll, and Engagement, so customers can manage all of their people operations in one place, or integrate with their existing tools.
Sona is an early-stage startup, yet already counts big names across Social Care, Hospitality, and the Charities sector who have combined to book millions of shifts on the Sona platform.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Autonomy
"Sona strikes a good balance between giving me the trust and autonomy to do my best work, while being on hand to support and unblock me where..."
Funding (last 2 of 3 rounds)
May 2024
$27.5m
SERIES A
Mar 2022
$7m
SEED
Total funding: $36.7m
Company benefits
- Share options
- Remote first and flexible working
- 35 days annual leave (25 days standard plus 10 flexible public holiday days)
- Pension contributions matched up to 5%
- Enhanced parental leave & pay - 26 weeks full pay primary parent / 8 weeks full pay secondary parent
- Co-working space stipend (if you don't live in London)
- Quarterly all expenses paid team retreats
- The latest Macbook and equipment for your home office
- Professional development budget
- Unlimited free books
- Comprehensive health insurance via Bupa
Company HQ
Fitzrovia, London, UK
Articles
Leadership
Ben Dixon
(Co-Founder & CTO)Previously Associate - Consulting at PWC and Software Engineer at Thorlabs. Also, Co-Founder & CTO at Catapult Ventures Limited for 6 years.
Oli Johnson
(Co-Founder)Previously Associate at NEO Capital and Investment Manager at Baugur Group. Co-Founder at Catapult for 6 years.
Steffen Wulff Petersen
(Co-Founder)Previously Investment Banker at Goldman Sachs for 2 years. Since then has been Co-Founder & Managing Director at Lazada Group and Co-Founder at Catapult.
Diversity, Equity & Inclusion at Sona
- Fully remote work and total control over your schedule means you can excel at Sona no matter where, when, or how you like to work. We also offer extended parental leave to everyone.
- We're partnered with the Women in Tech Forum, a membership platform dedicated to supporting and accelerating the careers of women. Optional memberships are available to all women and allies at Sona to access their wide range of events, masterclasses, articles, and more.
- Salary transparency across all of our job postings means your offer is based on your experience and interview performance, not your previous salary or your negotiating skills.
- We use structured interview processes and assessment criteria to remove as much bias from our process as possible
- We do all of our collaborative work in public channels, which means everyone gets a say and the recognition they deserve, and nobody's out of the loop.
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