Operations & IT Assistant, Applied Blockchain

• A degree in Computer Science, Information Technology, Business Administration, or a related field
• Genuine interest in IT, systems, and supporting a technology-driven team
• Experience and mindset working with AI tools
• Willingness to learn, take initiative, and solve problems
• Strong communication skills and ability to work collaboratively
• Attention to detail and a structured approach to work
• A can-do attitude and eagerness to grow within a tech company
• Ability to work in a stressful, fast moving startup environment
• Eligibility to work in the United Kingdom

Desirable

• As a key member of our growing Operations team, you’ll support day-to-day operations and gain hands-on experience with systems and tools that power a global, fast-paced tech company.
• You'll work alongside experienced professionals, helping to maintain our IT infrastructure and support internal teams, while developing your skills in project coordination, security, and operations
• Assisting with the implementation and maintenance of IT systems (cloud based)
• Assist in maintaining operational systems, tools, and documentation
• Support company-wide initiatives around SOC 2, ISO 27001, or other Vanta-driven compliance processes
• Provide administrative support to the Operations team and other departments as required
• Helping to troubleshoot and resolve technical issues
• Supporting onboarding and offboarding processes for employees
• Monitoring hardware and software performance, and logging issues
• Collaborating with various teams to understand their IT needs
• Learning and helping to implement IT security best practices
• Supporting IT projects across different departments
• Helping to manage IT assets and software licenses
• Keeping documentation and internal knowledge base up to date
• Prepare reports and presentations for internal and external stakeholders
• Ensure data accuracy and support the maintenance of internal databases and filing systems
• Monitor adherence to company processes and escalate operational issues as needed
• Staying current with new technologies and industry trends
• Enabling the team to leverage AI across the IT estate