Lead Designer / Lead Web Designer, Zoom
$124-271k
OTE
+ Bonus + Equity
Work platform for human connection
Job no longer available
Work platform for human connection
1001+ employees
Job no longer available
$124-271k
OTE
+ Bonus + Equity
1001+ employees
Company mission
To help people connect, collaborate, and get more work done, together.
Role
Who you are
- The ideal candidate is a visionary UX leader who can drive the long-term evolution of Zoom’s marketing web experience
- This role requires an individual who can seamlessly switch between big-picture strategy and pixel-perfect execution
- Senior experience in UX, web design, or digital experience design, with a experience in a leadership or management role
- Proven experience leading high-performing design teams in a agile, high-growth environment
- World-class design skills, with a portfolio that demonstrates excellence in UI/UX, visual design, and digital storytelling
- Expertise in Figma, Adobe Creative Suite, and modern web design tools
- Excellent knowledge of HTML, CSS, and the design-to-development process, ensuring seamless execution of web experiences
- Deep understanding of web usability, conversion optimization, A/B testing, and accessibility (ADA compliance)
- Exceptional communication and storytelling skills, with the ability to clearly articulate design rationale to both executives and ICs
- Highly collaborative and strategic mindset, with the ability to navigate cross-functional relationships and drive alignment
- Relentless attention to detail—from defining high-level vision to ensuring every pixel is perfect
- Experience in high-tech, SaaS, or enterprise marketing environments is advantageous
What the job involves
- This player/coach role blends hands-on world-class design execution with strategic leadership
- While also rolling up their sleeves to lead the most strategic, high-visibility design projects
- They must ensure every aspect of Zoom.com is designed with excellence, performance, and usercentricity in mind
- As the face of the web UX team, this leader will collaborate cross-functionally with stakeholders at all level. From IC's to executive leadership—bridging business goals with exceptional design execution
- Lead and mentor a small, high-performing team of 4 designers and program managers. Fostering a culture of creativity, innovation, and executional excellence
- Provide clear creative direction, feedback, and support to help the team produce their best work
- Champion a human-centered, data-informed approach to web design, advocating for best practices in UX, accessibility, and conversion optimization
- Drive alignment within the team and across the organization, ensuring everyone is moving toward a unified, strategic vision for Zoom.com
- Own and define the end-to-end web UX strategy for Zoom.com and various sub-properties. Ensuring the site is visually stunning, user- friendly, and business-impactful
- Set and continuously refine the design vision, ensuring Zoom’s marketing website reflects the company’s brand, business objectives, and product evolution
- Lead the most strategic, high-visibility web projects, setting the creative bar for the team and delivering industry-leading digital experiences
- Ensure every detail—from high-level UX flows to pixel-perfect execution—meets the highest standards of quality and craft
- Oversee the development and evolution of Zoom’s web design system, creating scalable, modular components that enhance consistency and efficiency. Cross-Functional Collaboration & Influence
- Act as the primary voice and advocate for web UX within Zoom. Collaborating closely with stakeholders across Marketing, Product, Engineering, Content, and Executive Leadership
- Translate complex business and product strategies into compelling, intuitive digital experiences
- Partner with developers and content teams to ensure seamless implementation of designs, optimizing for performance, accessibility, and responsiveness
- Balance stakeholder input with user needs and design best practices, making recommendations that elevate the user experience and business impact
Application process
- End Date: April 17, 2025
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO & Founder)Previously VP Engineering at Cisco and WebEx.
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