Senior Full Stack Developer, RouteThis
Stock options available
Network connectivity diagnostic and support platform
Open for applications
Network connectivity diagnostic and support platform
21-100 employees
Open for applications
Stock options available
21-100 employees
Company mission
RouteThis' mission is to help ISPs and smart home brands deliver flawless WiFi connectivity to their customers.
Role
Who you are
- True full stack experience designing and building both backend and frontend solutions
- Ability to understand and break down complex problems into manageable pieces that a team can deliver together
- Experience using observability tooling to monitor the performance of mobile applications
- Experience with continuous delivery and what it takes to support it effectively
- Can develop rapidly while maintaining and promoting quality practices
- Experience mentoring less experienced developers
- Effective communicator in both individual and group settings for both technical and non-technical audiences
- Experience with technologies used in the RouteThis stack including AWS lambda, Node.js, Python, OpenAI, React
- Experience with generative AI technologies and frameworks with practical experience incorporating these features to provide value to customers is an asset
What the job involves
- We are looking for a Senior Full Stack Developer to join our team and help shape the next generation of our solutions
- RouteThis has a competitive advantage in how we collect and diagnose WiFi health in a wide variety of situations
- In this role you will heavily contribute to efforts to further extend that advantage by leveraging data, scalable architecture and technical design, and generative AI technologies
- We care deeply about delivering value to our customers and solving their pain points. We’re passionate about technology and getting stuff done fast and are looking for people who share these values and live them every day
- Design, develop and deploy solutions to advance the RouteThis current, emerging and future solutions
- Actively participate in architectural and system design discussions with other engineering team members
- Explore and prototype solutions
- Mentor less experienced team members
- Lead by example demonstrating the skills and behaviours needed to succeed as a senior engineering team member
- Work closely with product managers, customer experience team members, and customers to better understand key problems to be solved
- Experiment and prototype solutions that leverage new technologies including generative AI to uncover opportunities to extend our competitive advantage
Application process
- Only those applicants selected for an interview will be contacted
Our take
Seamless connectivity is the backbone of successful ISPs, Smart Home, and IoT companies, but this is difficult with so many devices and customers. Whilst good customer service and infrastructural maintenance can help, traditional diagnosis methods often require repetitive trial and error and questioning, ultimately leading to long queues, longer downtime, and lower customer satisfaction.
RouteThis provides a WiFi connection management and analytics platform, allowing ISPs and IoT companies to visualize the status of their users' connections, diagnose issues remotely, and facilitate seamless and rapid customer service to ensure reconnection. The company claims that its connectivity solutions will help attract and retain customers, fuel revenue growth, reduce employee budgets through automation, and grow market share.
Whilst remote customer service for WiFi and other networking services already exists, RouteThis stands out with its data-driven approach, augmenting the diagnoses process and identifying the source of technical problems quickly and effectively. Through this approach, the company aims to speed up migration to IoT connections by making it easier for companies to provide excellent technical support.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Feb 2022
$17.4m
SERIES A
Apr 2018
$3.5m
SEED
Total funding: $20.9m
Company benefits
- Health & Wellness - From dental to acupuncture, and everything in between, our benefit program covers it all—so you can build the future you want and achieve all your health and wellness goals
- Everyone is Welcome - We believe diversity, inclusion, and belonging are core tenets of any society. That’s why we’ve built a workplace where everyone is welcome, and everyone has equal access to opportunity
- We're Flexible - You know how you work. We’ll help you do that. Our flexible work environment means you have the freedom to work when and how you’re at your best
- Work and Play - Work can be fun, and we’ll make sure it is! From monthly social events to team lunches, a fully stocked office kitchen, and more, there’s never a dull moment at RouteThis
Company HQ
City Commercial Core, Kitchener, ON
Articles
Leadership
Jason Moore
(CEO)Researcher and Developer for Semtech from 2011 to 2012.
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