Stock options available
Network connectivity diagnostic and support platform
Open for applications
Network connectivity diagnostic and support platform
21-100 employees
Open for applications
Stock options available
21-100 employees
RouteThis' mission is to help ISPs and smart home brands deliver flawless WiFi connectivity to their customers.
Seamless connectivity is the backbone of successful ISPs, Smart Home, and IoT companies, but this is difficult with so many devices and customers. Whilst good customer service and infrastructural maintenance can help, traditional diagnosis methods often require repetitive trial and error and questioning, ultimately leading to long queues, longer downtime, and lower customer satisfaction.
RouteThis provides a WiFi connection management and analytics platform, allowing ISPs and IoT companies to visualize the status of their users' connections, diagnose issues remotely, and facilitate seamless and rapid customer service to ensure reconnection. The company claims that its connectivity solutions will help attract and retain customers, fuel revenue growth, reduce employee budgets through automation, and grow market share.
Whilst remote customer service for WiFi and other networking services already exists, RouteThis stands out with its data-driven approach, augmenting the diagnoses process and identifying the source of technical problems quickly and effectively. Through this approach, the company aims to speed up migration to IoT connections by making it easier for companies to provide excellent technical support.
Kirsty
Company Specialist at Welcome to the Jungle
Feb 2022
$17.4m
SERIES A
Apr 2018
$3.5m
SEED
City Commercial Core, Kitchener, ON
Jason Moore
(CEO)Researcher and Developer for Semtech from 2011 to 2012.
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