Renewals Manager, Bluecore
$100-120k
OTE
+ Equity
AI powered customer insight technology
Be an early applicant
AI powered customer insight technology
201-500 employees
Be an early applicant
$100-120k
OTE
+ Equity
201-500 employees
Company mission
To transform casual shoppers into lifelong loyal customers.
Role
Who you are
- Proven experience managing enterprise-level renewals and achieving retention metrics
- Advanced negotiation, analytical, and leadership skills
- Proficiency in tools like SFDC, Google Sheets/Excel, Google Slides/PowerPoint
- Ability to influence and communicate effectively with C-level executives
What the job involves
- We are looking for a highly detail-oriented Renewals Manager (RM) to support renewal efforts for enterprise Retail accounts
- In this role, you will partner with CS leadership to manage complex contract negotiations and develop tailored renewal strategies
- As a RM, you will manage the contract and forecast process for a variety of Retail customers end-to-end, and collaborate with CS to meet revenue targets
- Your work will directly impact the company’s retention and growth goals
- Operational Excellence: Manage a high volume of accounts with machine-like consistency by getting ahead of deadlines, initiating renewal processes well in advance, and collaborating with CS to ensure account performance is on track and potential issues are addressed early
- Pipeline Ownership and Accuracy: Maintain a renewal pipeline with precision, ensuring accurate forecasting and timely updates in CRM tools like Salesforce, with no opportunities slipping through the cracks
- Cross-Functional Alignment: Serve as the central point of contact across CS, AM, and Deal Desk teams, aligning on renewal strategies, and delivering error-free quotes and proposals that align with business objectives and customer needs
- Complex Renewal Management: Handle complex, multi-year agreements with meticulous attention to detail, ensuring compliance and execution accuracy
- Revenue Expansion: Identify strategic growth opportunities and collaborate with CS, AMs, and Deal Desk / Finance for frictionless execution
Our take
Bluecore uses data gained from direct marketing like email, social media, site activity and combines that with machine learning to make better predictions about who might want to buy what. In turn this helps turn casual consumers into lifetime customers for its clients, predominantly large retailers such as Sephora, CVS, Teleflora and Tommy Hilfiger.
Competitors include Wunderkind, dotdigital Engagement Cloud, Salesforce Email Studio and ActiveCampaign.
The business proposition of Bluecore is widely valued by both the investment and retail communities thanks to its focus on predictable customer bases within an increasingly unpredictable market. After its unicorn-making Series E funding in 2021, Bluecore continues to reinvent how brands and retailers can engage with shoppers, helping drive the shift toward digital-first commerce. In 2024, Bluecore acquired AI shopping assistant platform alby, indicating Bluecore's efforts to remain at the technological forefront of its market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
35% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Aug 2021
$125m
SERIES E
May 2020
$50m
SERIES D
Total funding: $244.3m
Company benefits
- Highly competitive compensation package including salary and equity as well as the opportunity to work for one of the fastest growing marketing technology companies
- Comprehensive medical, dental, and vision insurance
- 401(k) plan
- Monthly discretionary reimbursement towards fitness, home office and/or Learning and Development opportunities
- Generous Parental Leave & flexible vacation policy
Leadership
Fayez Mohamood
(Co-Founder & CEO)Having studied for an MA, at Georgia Institute of Technology, they worked as a Microprocessor Design Engineer at AMD, before working in Software Development at The MathWorks for 3 years. They left their position as Head of Product at BigDoor Media in January 2013 to co-found Bluecore the following month.
Max Bennett
(Co-Founder & Chief Product Officer)They worked as a Derivatives Trader at Goldman Sachs for just under a year before working briefly as an Associate at Techstars. In 2013, they co-founded Bluecore, serving initially as CPO and since February 2021 as an Advisor.
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