Senior Manager of Strategy & Growth, MANUAL
Obesity
+ Stock Options Plan
More information about location
3+ days a week in office (London Bridge, London)
Healthcare at scale
Be an early applicant
Healthcare at scale
201-500 employees
Be an early applicant
+ Stock Options Plan
More information about location
3+ days a week in office (London Bridge, London)
201-500 employees
Company mission
To extend the healthy years of lives for a large part of the population in the UK, Brazil, and beyond focusing on life-impeding conditions like hormonal imbalance, obesity, hair loss and menopause.
Role
Who you are
- 7–10+ years in strategy, growth, product or product marketing, ideally in healthcare, consumer, or digital businesses
- Proven success in scaling customer-facing propositions – from shaping strategy through to execution and iteration
- Strong commercial acumen: you’re confident with pricing, financial modelling, and defining performance metrics
- Deep customer empathy and a passion for delivering exceptional, human-centred healthcare experiences
- Track record of driving cross-functional initiatives across product, clinical, marketing, and legal teams
- Familiarity with recent AI developments and how they can improve care delivery or operational efficiency is a plus
- Clear, structured communicator who thrives in fast-paced, high-growth environments
What the job involves
- We are looking for a Senior Manager, Strategy & Growth – Obesity to take ownership of top-priority initiatives in one of the most impactful categories in our business
- This role is a unique opportunity to shape, scale, and accelerate growth in our obesity offering – improving the patient journey, sharpening our commercial and product strategy, and building one of the most compelling propositions in the category
- You will be at the intersection of strategy and growth—driving initiatives that expand reach, improve engagement, and unlock sustainable business impact
- From pricing and commercial definition, to product innovation and go-to-market execution, you will lead cross-functional efforts with a relentless focus on patients and growth
- This role is perfect for someone who is customer-obsessed, commercially sharp, and energized by scaling new propositions in fast-moving markets
- Drive growth: Use first principles thinking to define bold solutions that unlock growth opportunities, build differentiation, and improve retention across the obesity category. Translate these into actionable initiatives that balance impact for patients and the business
- Be the voice of the customer: Deeply understand patient needs, motivations, and barriers. Use insights to shape product features, messaging, and commercial strategy
- Own commercial levers: Lead pricing, margin, and LTV strategy. Build data-backed models and experiments to refine our commercial approach and deliver sustainable growth
- Launch and scale initiatives: Develop and execute go-to-market strategies, collaborating closely with marketing to accelerate adoption and engagement
- Shape product roadmap: Partner with product, clinical, and tech teams to design and launch enhancements that improve patient outcomes and business performance
- Build scalable systems: Establish processes and frameworks that enable operational excellence and consistent delivery at scale
- Test, learn, iterate: Translate insights and data into action, driving continuous improvement across commercial and product initiatives
Salary benchmarks
Our take
MANUAL is a digital healthcare clinic supporting patients with life-changing conditions such as hormonal imbalance, obesity, menopause and hair loss across the UK and Brazil. It does this with a blend of doctor-specialist services, prescription medication backed by science, and digital products informed by behavioural change.
It works to remove the stigma around health problems such as obesity, hormone imbalances and menopause through teleconsultations, testing, regular check-ins and a range of tools, supplements and medications to treat common issues like poor sleep, hair loss, erectile dysfunction and skin conditions. Originally focused solely on men's health, the service led a shift in attitudes among its customers, with about half the men using the service to treat more than one condition, indicating that they're not just seeking help for the worst health issue that they're experiencing. Since then it has opened its services to all genders with a hope to sift attitudes on a wider variety of health issues.
The company has raised an impressive amount of capital, most recently in 2024. And this funding is being used to expand its reach and enhance its services, particularly focussing on treatments for hormonal imbalance, obesity, and hair loss.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Sep 2024
$39.9m
EARLY VC
Mar 2021
$30m
SERIES A
Total funding: $75.1m
Company benefits
- Generous stock option plan
- Private medical insurance plan (Amil S750)
- Access to English learning platform with 1 class hour per week
- Gym and wellness benefit with Wellhub
- Hybrid role based in São Paulo, with 1 week per month of in-person working (usually last week of the month)
- 22 business days of vacation
- A growing team with plenty of opportunities for progression, ownership of goals and a direct impact to MANUAL
Company HQ
Southwark, London, UK
Articles
Leadership
George Pallis
(Co-Founder & CEO)Previous the Global Head of Marketing at Deliveroo and Head of Performance Marketing at TransferWise.
Diversity, Equity & Inclusion at MANUAL
- Diversity and Inclusion at MANUAL is about fairness. It's a fabulous virtuous circle and we are fusing on:
- Conversations - we are creating a common language via initiatives such as our monthly Tea & Learns, our IWD spotlight on our incredible female-identifying employees, our ongoing celebrations…
- Learning - we are offering D&I trainings catered to our needs such as unconscious bias, psychological safety, mental health support...
- Measurement - we are proud of our 93%+ favourable responses in our monthly pulse confirming that everyone feels welcomed and all voices are listenned to at MANUAL.
- Culture - we are feedback-driven culture, we are humble and love to learn from each other!
- We are committed to equal employment opportunities regardless of gender, age, disability, race, religion or belief, sexual orientation and gender reassignment, pregnancy and maternity, marriage and civil partnership. We base all our employment decisions on merit, job requirements and business needs. This applies to all decisions related to hiring, training, remuneration, promotion and potential termination.
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