Business Analyst, Modern Campus
$65-125k
Higher education management software
Open for applications
Higher education management software
201-500 employees
Open for applications
$65-125k
201-500 employees
Company mission
To unlock the value of lifelong learning for students and the institutions that serve them.
Role
Who you are
- University degree or College diploma in Business Administration, Computer Science and/or relevant work experience
- 3 - 5 years experience of working as a Business Analyst, ideally on enterprise software implementation and system integration projects for a SaaS product in a B2B environment
- Experience working with any of the following third-party products as a subject matter expert or a technical integration consultant: Ellucian Banner, Ellucian Colleague, PeopleSoft Campus Solutions, Salesforce, Salesforce with EDA, Workday
- Advanced technical abilities in working with APIs and the technologies used (I.e. XML, JSON)
- Knowledge or exposure to Agile (Scrum) methodologies and experience writing requirements and user stories
- Strong analytical and problem-solving skills, with the ability to think critically and strategically
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels
- Proven track record of successfully delivering complex projects on time and within budget
What the job involves
- We are looking for a Business Analyst with system integrations focus who will support our consultants as they guide and assist clients with the planning, design, build, training and implementation of Continuing Education & Workforce Development (CEWD) Lifelong Learning products
- Serve as primary point of contact for scheduling, scope confirmation, documentation and delivering and/or receiving materials of integration projects from clients
- Lead the scoping of enterprise-level implementation projects or customer change requests once sufficient product and implementation process knowledge has been acquired
- Documenting client business rules applicable for system integrations, as well as defining scope, objectives, and formulating product, features and processes to satisfy Customer requirements
- Researching third-party system integration APIs
- Define project requirements by identifying project milestones, phases, and elements
- Help lead Agile Development teams for enterprise level accounts, developing and prioritizing user stories in sprints, leading sprint planning sessions and reviews
- Prepare and deliver customized product training to customer stakeholders, executing and leading train-the-trainer sessions
- Maintaining an in-depth understanding of Lifelong Learning product
- Triage issues and provide advanced customer support, identifying use cases or change requests where a consultant is required
- Coordinate activities and work with cross-functional teams such as development, dev-ops, and sales
- Play a role in reviewing, updating, and improving our internal documentation, client-facing materials, and project delivery methods
Our take
Modern Campus offers a whole suite of engagement-oriented SaaS products for higher education institutions, including enrollment, communication, curriculum management, and career pathways planning.
The company’s roots go back to 1982 and the early days of web development and SaaS, but a 2019 merger between higher education CMS OmniUpdate, and Student Lifecycle Management (SLM) company Destiny Solutions, led to a 2021 rebrand as Modern Campus.
Now over 2,000 North American institutions are customers of the company, including St. Louis University and Utah Valley University. This gives an indication of Modern Campus’ relevance and strength of position in the market.
There are no signs of slowing down as Modern Campus looks to tap into increasing demand for the modernization of campus life. Since rebranding, the company has been making key acquisitions in the higher education sector to expand its own services range, including campus engagement platform Presence, and conversational text messaging platform Signal Vine.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Private stock options
- Medical and dnetal insurance
- Collaborative work environment
Company HQ
Yonge–Eglinton, Toronto, ON
Leadership
Peter Devries
(CEO)Served in a variety of Executive Leadership roles with Modern Campus, including President and COO since 2018. They earned a Bachelor of Mathematics degree from the University of Waterloo, with joint honors in Computer Science and Economics. They're also a Certified Information Systems Security Professional and Risk Management Professional, among numerous professional designations.
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