Staff Application Engineer, Mozilla
Workplace Technology
CA$115-171k
Salary dependent on location
TypeScript
JavaScript
Python
Java
Go
Okta
Senior and Expert level
Remote from Canada
Internet software for people, not profit
Open for applications
Internet software for people, not profit
1001+ employees
B2CEnterpriseInternal toolsPrivacySaaS
Open for applications
CA$115-171k
Salary dependent on location
TypeScript
JavaScript
Python
Java
Go
Okta
Senior and Expert level
Remote from Canada
1001+ employees
B2CEnterpriseInternal toolsPrivacySaaS
Company mission
To ensure the internet remains open and accessible.
Role
Who you are
- You don’t need to meet every listed qualification to be considered — we value diverse experiences and learning potential
- 7–10 years of software engineering or automation experience, including experience building scalable systems, integrations and agentic workflows in enterprise environments
- Strong software design and development skills in Java, Go, Python, JavaScript/TypeScript (or Apps Script), or equivalent languages; experience with building production-ready services and agentic systems
- Deep experience integrating SaaS platforms (collaboration tools, identity systems) using APIs, SDKs, event-driven architectures, and building automation/agent orchestration layers
- Familiarity with IAM/SSO (Okta, SAML/OIDC/SCIM), lifecycle automation and securing access across humans and agents; experience embedding governance into automation flows
- Proven ability to design for reliability, security, scalability and cost-efficiency; strong experience with observability, metrics and monitoring frameworks for automated/agentic services
- Demonstrated ability to lead the technical direction of automation and agentic workflows: build shared libraries, connectors, guide architecture, mentor others, influence cross-team engineering culture
- Experience or willingness to work with GenAI/LLM modalities (agent design, prompt management, retrieval + RAG, integrations) and build operational patterns around them (e.g., agent orchestration, trust, guardrails)
- Excellent communication and collaboration skills; able to work across functions, break down ambiguity, and guide design/implementation of complex workflows with both technical and business stakeholders
- A mindset of innovation and continuous improvement: you enjoy pushing boundaries, prototyping solutions, learning emerging AI/agent techniques, and making practical impact across the organization
What the job involves
- The role is part of the IT Function within the broader Mozilla Infrastructure team
- The IT team supports ERP Services, Workplace services, Service-Desk and On-Prem DC Services across the organization aligned with the mission to build a safe & secure internet
- As a Staff Software (Application) Engineer in the newly formed Workplace technology team, you’ll serve as a technical leader within the team, architecting scalable systems and automation that enhance collaboration, identity, and AI productivity across Mozilla
- You’ll design and deliver secure, efficient application workflows; mentor engineers; and partner across IT, Security, and People teams to advance the reliability and intelligence of our workplace platform
- This role blends deep technical ownership with cross-functional impact — helping Mozilla innovate the way we work every day
- Architect, develop, and scale automation frameworks, integrations and agentic workflows across Mozilla’s workplace technology ecosystem — including collaboration tools, identity systems (SSO/IAM), and GenAI platforms (OpenAI, Claude, Gemini)
- Lead end-to-end engineering of lifecycle workflows (onboarding, off-boarding, access provisioning) using APIs, event-driven architectures and intelligent agentic flows that reduce manual touchpoints and accelerate user access
- Build and maintain reusable libraries, connectors, SDKs and agent orchestration layers (e.g., virtual assistants, workflow agents, RAG + retrieval pipelines) that enable faster, safer AI-enabled productivity at scale
- Implement observability for agentic workflows and automations: define metrics (SLIs/SLOs), build dashboards, logging, alerts and proactively tune for reliability, security, cost-efficiency and adoption
- Partner with Security, Legal, and Privacy to embed DLP, data classification, and least-privilege access into automation and AI flows — ensure agentic capabilities respect governance, auditing, and compliance
- Lead evaluation, technical design, and production deployment of new tools and AI productivity platforms: architect integrations, define guardrails, pilot agentic features, measure adoption and user impact
- Mentor junior engineers and facilitate collaboration across teams: review design/code, establish best practices for building agentic systems, guide documentation and champion a shared automation culture
- Collaborate cross-functionally with IT, Security, Finance, People Ops and Workplace/Facilities to deliver secure, efficient, and scalable internal tools and workflows that empower users and optimize operations
- Drive innovation through prototyping next-gen agentic services (for example: intelligent enterprise search assistants, document-to-action bots, contextual collaboration agents) to increase productivity and reduce friction
Our take
Mozilla develops a range of free and open-source software, with its most familiar product being Firefox. Operated with a mission-driven, not0for-profit ethos, Mozilla champions online privacy, open standards and user-choice.
Beyond Firefox, Mozilla has focused on privacy forward offerings such as Mozilla VPN, which allows users to browse securely without being tracked. The company has also streamlined its product portfolio to concentrate on initiatives that align closely with its core mission, ensuring resources are dedicated to improving user experiences while fostering safer, more open digital environments.
Alongside this, its impact extends into the developer and tech community, having played a pivotal role in the creation of Rust, a systems programming language celebrated for its speed and efficiency. With a loyal user base, ongoing innovation, and a clear commitment to privacy and open-source principles, Mozilla remains an influential player in the technology landscape.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Led by a woman
12% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2018
$1.2m
GRANT
Jan 2005
$0.3m
ANGEL
Total funding: $3.5m
Company benefits
- Health and wellness: Mozilla covers medical, dental and vision plan premiums at 100% for U.S. and Canadian employees. Our offerings give you the options you need to manage your health — and your family’s — the way you want.
- Mental health: Mental health is as important as our physical health. That’s why Mozilla’s health benefits include therapy and coaching sessions to make sure our people have access to the care they need.
- Time away: With all of life’s demands, time away from work to disconnect and recharge is essential. In addition to country-specific holidays (12 in the U.S. and Canada), vacation and sick time start accruing right away (specifics vary by country). Everyone also takes a pause together on quarterly all-company wellness days, plus you get to celebrate the most personal holiday of all: your birthday.
- Parental leave: While Mozilla’s parental leave policies vary globally, our U.S. and Canadian-based employees can look forward to 26 weeks of paid leave for childbearing parents and 12 weeks of paid leave for non-childbearing parents.
- Financial: Mozilla is a private company, so our compensation isn’t tied to stock options or equity plans. Instead, we offer generous, performance-based bonus plans to all regular employees to underscore that we share in our success as one team. As for retirement savings for US and Canadian employees, Mozilla contributes a percentage of your eligible base salary each year to the 401(k) Plan/RRSP (regardless of whether you contribute or not), with 100% vesting.
- Learning and development: We’re big believers in learning by doing, and we also want to invest in your education and development beyond your role. Every employee is eligible for an annual professional development budget. Mozillians can put it toward technical or management training, certifications, conferences and more.
- Help when you need it: Life is full of surprises; that’s why it’s important to be prepared. Mozilla provides Life/AD&D and Short and Long Term Disability insurance (offerings may vary by locale) to ensure that you and your family will have a safety net in place should you ever need it.
- Plus a bit more: A few other benefits include a quarterly wellbeing stipend (to use on those things just for you), an employee referral bonus, internet reimbursement if you’re remote, and a budget for office essentials to make working remotely ergonomically comfortable.
Company HQ
Rincon Hill, San Francisco, CA
Leadership
Laura Chambers
(CEO)Alongside serving as the CEO at Mozilla, Laura is an Executive Fellow at Harvard Business School. Previously, she was the CEO and PResident at Willow Innovation, Director at Patelco Credit Union, and General Manager of Core Hosts & Community at Airbnb.
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