People Experience Specialist, Empower Finance
+ Equity
Credit health & financial management app
Be an early applicant
Credit health & financial management app
101-200 employees
Be an early applicant
+ Equity
101-200 employees
Company mission
To expand access to fair credit to give anyone in the world the opportunity to improve their financial security and mobility.
Role
Who you are
- A degree in Business, Management, Human Resources, Communications, or a similar field
- 1-4 years of experience in HR, employee experience, communications, or event planning roles
- Strong communication skills with the ability to craft messages that resonate across different channels and audiences
- Exceptionally strong problem solving and project management skills; you thrive when you’re organizing chaos, untangling a mess, and juggling multiple priorities
- Eagerness to learn new tools and workplace systems, including Rippling, Ashby, Linear or other project management tools, and emerging resources powered by AI
- You’re a quick study: you love figuring out how an organization works, and helping others do the same
- You love the details: you sweat the “small stuff” in order to have big impact
- You see around corners: you can think a couple steps ahead to anticipate others’ needs
- You know what “great” looks like: you’ve planned or supported global events with 150+ attendees for at least 2 years
- You are resourceful: you know when to build, when to buy, when to use AI, and when to go without when investing in our team
What the job involves
- As a People Experience Specialist, your mission is to accelerate the learning and performance of our global team: making it easier for our employees to onboard, build relationships, find answers, and get things done.
- This role focuses on unlocking our team’s potential using moments that matter throughout the employee journey: - Kickstarting learning and team integration through onboarding experiences that set our teams up for success from day one - Breaking down siloes and strengthening global relationships through our semiannual company on-sites - Connecting employees to live and asynchronous information and tools they need to get the job done
- You'll be the connector who ensures everyone has what they need to hit the ground running, from their first day on the job to when their planes land for our semiannual global on-sites.
- By thoughtfully designing for the employee experience, you'll help build a workplace where employees stay informed, connected, and equipped to do their best work
- Deliver Incredible Experiences (50%): Orchestrate authentic IRL events that bring our teams closer together and advance our mission (with plenty of fun and outdoor activities!)
- Accelerate Learning (20%): Design and implement a seamless onboarding experience that gets new hires up to speed and feeling connected from day one
- Communicate at Scale (10%): Craft compelling internal communications and collateral that keep team members around the world in the loop without drowning in corporate speak
- Develop Scalable Resources (10%): Launch, curate, and maintain organizational data, content, and programs that drive employee success and leverage AI effectively
- Connect the Dots (10%): Identify and address needs throughout the employee lifecycle to ensure our team operates efficiently and our culture scales consistently as we grow
Our take
An individual’s credit score greatly influences their life, affecting their ability to rent, receive loans, buy a house, and access affordable interest rates. But you have to have credit to build credit, leaving a lot of people in a catch-22 situation. Empower is a mobile-only app that makes credit more inclusive and accessible, helping customers achieve their credit health goals regardless of their credit history (or lack thereof).
Though other FinTech companies such as Mint or Personal Capital also offer impressive financial tracking for their customers, Empower’s comprehensive set of personal finance features including cash advance and automatic savings offerings make it a better choice for people who want to use a single app to manage their finances.
By empowering people to take control of their money through its range of financial services, Empower is working to break the cycle of paycheck-to-paycheck living. Backed by Blisce, Defy Ventures and Quiet Capital, the company has been significantly growing its revenue in recent years and was recognized in the 2022 Inc. 5000 list of the fastest-growing companies in the US.
Freddie
Company Specialist at Welcome to the Jungle
Insights
45% employee growth in 12 months
Trustpilot (1.9)
Company
Funding (last 2 of 3 rounds)
Sep 2022
$75m
LATE VC
Mar 2020
$20m
SERIES A
Total funding: $99.5m
Company benefits
- Generous equity package
- Full healthcare benefits
- Unlimited personal vacation
- Technology expense reimbursement
- Work from anywhere
Company HQ
Mission District, San Francisco, CA
Leadership
Warren Hogarth
(CEO)Previous Partner at Sequoia Capital and is an Early Investor/Company Builder for multiple companies.
Justin Ammerlaan
(CTO)Founder of Ammerlaan Initiatives and Co-Founder of White Room Trading. Previously worked as a Senior Software Engineer at SDM and a Technical Architect at Fujitsu.
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