Sales Engineer, Cognigy
More information about location
Enterprise conversational AI platform
Open for applications
Enterprise conversational AI platform
201-500 employees
Open for applications
More information about location
201-500 employees
Company mission
To lead the automation of conversations to make life easier for everyone.
Role
Who you are
- Consulting & Sales Engineering Expertise: Leverage your experience in roles like consultant, sales engineer, or presales to provide insightful and engaging demonstrations
- Enterprise Software Proficiency: Bring your background in the enterprise software space, particularly with contact center or automation technologies, to the table
- Programming Skills: Utilize your JavaScript programming/scripting experience, essential for presales and enablement services. Knowledge of Java, Python, or similar languages is a plus
- Low Code & Conversational AI Experience: Experience presenting conversational AI and generative AI technologies
- Contact Center Knowledge: Understanding contact center technology (SIP and typical contact center components such as SBCs, ACD, ASR, TTS, etc.). Experience with conversation design, IVR design or chatbot design
- Presentation Prowess: Be a confident and engaging presenter, capable of captivating your audience
- Creative & Design Skills: Experience with video editing, Photoshop, or similar tools is a valuable asset
- Tech Enthusiast: Demonstrate confidence in speaking about and dealing with technology, with an ability to quickly learn new technologies
- Technical Expertise: Have a deep understanding of Cognigy, conversational AI technologies, NLU/NLP, and related software technologies, including UI/UX
- Sales Acumen: Effectively communicate complex technology in an easy-to-understand manner, build rapport with customers, and showcase Cognigy’s capabilities and value proposition
- Communication & Collaboration: Exhibit excellent communication skills, tailored to your audience, and the ability to collaborate effectively with cross-functional teams
- Applicants must be authorized to work in the United States without the need for employer sponsorship now or in the future. We are unable to offer visa sponsorship for this position
- If you’re ready to take on a role that combines technical knowledge with sales finesse, we’d love to hear from you!
What the job involves
- As a member of our presales team, you will work closely with our sales team on discovery calls, technical deep dives, product demonstrations, and basic POC’s/POV’s
- A sales engineering role is all about creating a great experience for our customers
- Partnering with the sales team to plan, prepare and execute on strategic deals within the sales cycle
- Participating in discovery calls and technical deep dives
- Creating and delivering powerful presentations and customized product demonstrations
- Design and recommend solutions that meet customer specific needs and business requirements, highlighting the benefits, capabilities and value proposition of Cognigy
- Discover and analyze customer requirements, understand their pain points, and provide recommendations on how Cognigy can address these needs
- Collaborating with relevant stakeholders to communicate customer requirements and further enhancements
- Provide technical support to the sales team before and during the sales process, answering technical questions, demonstrating Cognigy to potential customers, and providing product information
- Stay up-to-date on the competitive landscape and perform technical comparisons between the company's software and other conversational AI products on the market
- Provide internal training to other teams across the company
- This role offers significant opportunities for career development, including access to ongoing training, and involvement in high-impact projects allowing you to showcase and advance your unique skills and experience
Our take
Artificial intelligence is becoming an increasingly common part of how customer service works — a trend that has been accelerated in recent years as so many other services went virtual and digital.
Cognigy is at the forefront of this trend, delivering a set of low-code tools to help enterprises integrate more AI into their customer service processes. As AI has developed, so has the company's suite, and it has launched new features such as AI agents for sales and marketing interactions.
The company has raised substantial funding across the years to accelerate this product development, as well as support its geographic expansion. With the artificial intelligence boom far from over, the future looks bright for Cognigy.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jun 2024
$100m
SERIES C
Feb 2022
$15m
SERIES B
Total funding: $167.8m
Company benefits
- Virtual stock options plan to top performers
- Attractive and performance-oriented salary
- Flat hierarchies and the possibility to shape the organization
- Flexible working hours and ability to work remotely in the UK
Company HQ
Düsseldorf-Hafen, Düsseldorf, Germany
Leadership
Benjamin Mayr
(Co-Founder & Chief Software Architect)Earned a BS in Software Development and Gamedesign at Mediadesign University of Applied Sciences. After this, they became an Independent Software Development Consultant.
Philipp Heltewig
(Co-Founder & CEO)Previously CIO of Sitecore, a leader in digital marketing solutions. Also worked at SAP and attended Harvard Business School.
Sascha Poggemann
(Co-Founder & COO)Previously Head of Technical Development at iExergy in Germany.
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