Senior Audit and Program Operations Manager, Devoted Health

• Bachelor's Degree - or related work experience
• 6+ years of experience in leading project-based work, detecting and ameliorating bottlenecks, and addressing root causes to drive process improvements
• Ability to distill and communicate complex problems
• Strong problem-solving skills and adaptability in a fast-paced environment
• Curiosity to learn new skills, technologies, and subject matter
• Experience with leveraging analytics and critical thinking to digest complex quantitative information and produce rigorous insights
• Capacity for high throughput and working both autonomously and with others
• Build strong cross-functional relationships

Desirable

• As the Audit Program Senior Manager, you will be responsible for the successful delivery of audit production across simultaneous audit projects
• You will play a key role in enabling the Risk Adjustment department to perform rigorous oversight over risk adjustment data
• You’ll lead a team of risk adjustment auditors, manage production, and ensure quality outcomes
• This role works closely with other operators and technical leads to align on process and project objectives and foster a culture of continuous improvement
• This role blends strong leadership, effective communication, project management, and a proactive problem-solving mindset
• Manage a robust portfolio of audit projects from generation to results presentation
• Develop and write insightful reporting used to support risk assessment, provider education, vendor management, and audit strategy
• Work collaboratively with engineering, product, data, and other operational partners in cross-functional work groups to advance other initiatives as described by the annual work plan
• Serve as an expert on audit tooling and reporting
• Drive continuous innovation and improvement to ensure operational excellence
• Responsible for timely department maintenance of policies, procedures, and oversight monitoring