Implementation Project Manager, Authorium
Software
$120-140k
Technology procurement platform for governments
Be an early applicant
Technology procurement platform for governments
21-100 employees
Be an early applicant
$120-140k
21-100 employees
Company mission
City Innovate's mission is to make technology a force for social good in government.
Role
Who you are
- We're looking for a Project Manager who thinks like a consultant, not a traditional process-driven PM
- You have 2+ years of project management experience delivering complex enterprise software to customers
- You have a consultant mindset — you listen first, adapt quickly, and focus on customer outcomes
- You're a self-starter who can take a problem and solve it without extensive guidance
- You understand that meetings should have purpose — you create clear agendas, invite the right people, and respect everyone's time
- You're customer-obsessed and naturally think about implementations from the customer's perspective
- You can coordinate across teams and know when to bring in the right expertise at the right time
- You're comfortable with ambiguity and change — when project requirements shift, you adapt rather than panic
- You can learn new products quickly and understand how implementations typically work
- You communicate proactively and keep all stakeholders informed about project health
What the job involves
- This is a hands-on role where you'll manage government agency implementations, serving as the primary point of contact and advocate for your customers throughout their journey with Authorium
- You'll be responsible for the entire implementation lifecycle — from initial kickoff through go-live and beyond
- This isn't about following rigid timelines or creating elaborate project decks. It's about understanding what your customers need, adapting on the fly, and ensuring every implementation feels like a true partnership
- Manage multiple active customer implementations from kickoff through successful go-live
- Serve as the primary customer contact and advocate throughout the implementation process
- Create purposeful meetings with clear agendas, defined outcomes, and the right stakeholders
- Coordinate cross-functional teams including solution engineers, training, and product
- Work closely with Product Success Leads (PSLs) to ensure delivery aligns with customer expectations and statement of work
- Understand and use our product well enough to guide customers and identify when to bring in additional expertise
- Adapt your approach based on customer needs, meeting dynamics, and project realities
- Manage project timelines while prioritizing customer success over rigid process adherence
- Report project health to your Director and maintain visibility across all implementations
- Solve problems independently with minimal hand-holding, escalating when appropriate
- You'll be working directly with government agencies who are transforming their administrative workflows and processes
- These implementations are complex, involving multiple stakeholders and established workflows that need to be carefully transitioned to our platform
- You'll split your time roughly 50/50 between customer-facing work and internal coordination
- You'll work closely with our Product Success Leads who own the overall delivery quality and user experience standards
- You'll report to the Director of Customer Delivery and be part of a team that prioritizes customer satisfaction and partnership over rigid process adherence
Application process
- We care about how you approach customer relationships, problem-solving, and project coordination. We'll review your application and experience, then have conversations about real scenarios you'd encounter in this role
Our take
Although there is a clear correlation between technological innovation and the effectiveness of businesses in serving their clients, government as a whole has so far failed to adopt the same technologies to serve its citizens. Authorium, formerly City Innovate is a company facilitating the faster procurement of government-essential technologies at the federal, state and local levels, to help these institutions better serve the communities they are responsible for.
Authorium's no-code platform supplies visibility across digitization projects and streamlines the acquisition process from research to contracts and grants. By reducing the time taken to find and implement new technologies, governments using the company's platform can catch up with innovative trends, and use technology to the advantage of their residents. With strong funds at its back, Authorium is moving ahead with advancing its platform and growing operations towards making technology a force for social good.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
73% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2025
$8m
SERIES A
May 2023
$12m
SERIES A
Total funding: $29.2m
Company benefits
- A DIVERSE AND INCLUSIVE WORKPLACE: Women. Parents. Caretakers to the elderly. People of color. We pride ourselves on our diverse workforce.
- UNLIMITED PAID TIME OFF: We know work isn’t your whole life. Take the time you need when you need it. To take care of an ill child or other family member. Zipline through a tropical jungle. Or chill on the beach.
- MOST ROLES ARE REMOTE: We are a remote-first company with offices located in San Francisco, Sacramento, and – coming soon – New York. You can work where you like.
- $500 ALLOWANCE TO SET UP YOUR HOME OFFICE: Whether you live near an office or not, we want you to do your best work wherever you are.
- PAID COMPANY HEALTH CARE: Enjoy 100% coverage of health insurance premiums across our medical, dental, and vision plan offerings (where allowed by law).
- LEARNING AND PROFESSIONAL DEVELOPMENT: Everyone has a different learning style. We recognize this with a flexible program that provides reimbursement for books, coursework, and conferences.
Company HQ
Financial District, San Francisco, CA
Leadership
Kamran Saddique
(Co-CEO)Former Investment Director at Tasweek. Has previously worked as VP of Private Equity at Convergence Capital, and as VP of Sales and Revenue at Media Plus.
Jay Nath
(Co-CEO)Previously CIO for the City and County of San Francisco. Was the VP of Product at SquareTrade.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 4 more jobs at Authorium