Director of Product, Relay
+ Equity
2 days a week in office
Online business banking and money management
Posted today
Online business banking and money management
101-200 employees
Posted today
+ Equity
2 days a week in office
101-200 employees
Company mission
To increase the success rate of small businesses.
Role
Who you are
- At least 5 years of experience managing and growing a team of Product Managers with diverse experiences
- Proven experience in shaping product vision and translating strategy into actionable plans
- Track record of launching successful B2B software products from conception to market entry and growth, ideally with some experience building for SMB customers
- Experience operating in a fast-paced startup environment, demonstrating agility, resourcefulness, and adaptability
- Proven comfort with ambiguity and rapid decision-making
- Exceptional communication skills with the ability to convey complex concepts clearly to different audiences (engineering, executives, customers, investors)
- Track record of aligning cross-functional teams effectively (engineering, design, marketing, risk, etc.)
- Skilled in using analytics, customer insights, and market research to drive decisions and prioritize roadmaps
- Strong proficiency in analytics tools, KPI setting, and performance tracking
Desirable
- Fintech or Financial Services experience
- Technical background or ability to comfortably discuss technical issues with engineering leadership (although deep technical expertise is not essential)
- Experience implementing AI tooling to improve Product Management efficiency, or provide customer value
What the job involves
- Relay is on an exciting growth path and we are looking for an exceptional Director of Product to join our team and play a pivotal role in shaping the future of our product
- As the Product Team leader, you'll have the rare opportunity to: refine and drive the product strategy; scale and nurture a high-performing product organization; and help bring our vision to life for millions of small and mid-sized businesses
- Team Leadership & Growth: Build and scale a high-performing product team by assessing current team composition, recruiting top talent, and fostering a culture of excellence, collaboration, and continuous improvement
- Roadmap Development: In collaboration with the COO, refine the product roadmap, balancing short-term deliverables with long-term strategic initiatives. Ensure that product development delivers a measurable impact and is communicated across the organization
- Product Operations: Refine and develop product development processes, bringing in modern tools and methodologies, including those that leverage AI, to optimize the efficiency and effectiveness of the team
- Cross-Functional Collaboration: Partner closely with engineering and other functional teams to define, prioritize, and operationalize new product features and initiatives. Strengthen relationships between Product and other departments, ensuring seamless collaboration and execution
- Revenue Diversification: Lead the launch of new revenue-generating products that diversify Relay’s platform, expanding the product portfolio and ensuring the company’s growth trajectory
Application process
- Stage 1: A 60-minute video call with a member of our Talent team (Google Meets)
- Stage 2: A 60-minute video call with the hiring manager, our COO (Google Meets)
- Stage 3: A 45-minute video call with a member of our Leadership team (Google Meets)
- Stage 4: A 60-minute Case Study panel interview over video call (Google Meets)
Our take
Traditional banking options can feel outdated and tedious, especially if this includes in-person visits and waiting in line. This has led to the rise of online banking - but lots of smaller companies have to navigate multiple complicated applications in order to manage this business banking.
This is what Relay aims to fix. Its no-fee, online banking and money management platform looking to tackle financial complexity for SMBs. The company's goal is to fully automate the finance function using banking that deeply integrates into back-office systems. Its software is designed to affordably increase financial clarity and security, reducing the time spent on administrative tasks.
Relay is focused on its long-term goals and plans to scale up distribution and grow in sales, marketing, customer support, operations, engineering and product. The company currently serves thousands of SMBs across the US with the goal to get 100,000 small businesses over the next few years.
Freddie
Company Specialist at Welcome to the Jungle
Insights
58% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2024
$32.2m
SERIES B
May 2021
$15m
SERIES A
Total funding: $51.7m
Company benefits
- Extended Benefits/Health Insurance
- Health and Wellness Spending Account
- Mental Health Benefits/Employee Assistance Program
- Vision + Dental
- Life Insurance
- Paid Vacation
- Personal/Sick Days
- Holiday Shutdown Period
- Bereavement/Religious Holidays
- Competitive Salary
- Meaningful Equity, Stock Options Program
- Flexible Work Environment
- Dog Friendly Office
- Employee Purchasing Program for Equipment
- Birthday + Anniversary Perks
Company HQ
St. Lawrence, Toronto, ON
Leadership
Yoseph West
(CEO)A range of experience including as CEO at Vuru, Director of Product Engagement at Wave, and Head of Marketing at Hubdoc.
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