Technical Content Developer, Postman
$120-130k
+ Equity
3+ days a week in office
Collaboration platform for API development
Be an early applicant
Collaboration platform for API development
1001+ employees
Be an early applicant
$120-130k
+ Equity
3+ days a week in office
1001+ employees
Company mission
To simplify each step of building an API and streamline collaboration to help create better APIs—faster.
Role
Who you are
- Our ideal candidate is someone who has extensive experience using Postman, has consumed, designed and tested APIs and has a proven track record of developing written content for complex topics
- 5 years minimum experience in API development, content development, technical writing or other relevant roles
- Experience working in HTML, CSS, JavaScript, NodeJS, GitHub and RDBMS(PostgreSQL)
- Postman experience is a plus
- Excellent verbal and written communication skills
- Enjoy coordinating with both technical and non-technical colleagues
- Ability to facilitate a resolution to complex technical issues
- Passion for operationalizing, reporting on and continuously improving customer experiences at scale
- Consistent track record of successfully handling stakeholder relationships
- Highly organized, with proven ability to work autonomously and run multiple projects at one time
What the job involves
- Postman is seeking a Technical Content Developer to bring API ecosystem knowledge, passion and skill to develop scalable, educational content for customers across a broad array of industries and sizes
- You will be responsible for identifying new topics, learning objectives and writing both text modules and the scripts for video modules
- You will also have a significant role in designing hands-on challenges in a custom product environment
- Design educational content that helps customers and internal teams understand how to use Postman effectively
- Identify customer product knowledge gaps and create internal assets, such as, outlines, scripts and demo flows to help produce effective content
- Build in-product skill assessments that challenge a user and enhance their understanding of the subject matter
- Work closely with other teams, including product, customer success, sales, and customer support, to ensure that training programs align with product updates and customer needs
- Keep up-to-date with product updates and new features to ensure training programs reflect the most current information
Our take
Postman is a SaaS collaboration platform designed to streamline API development teams. APIs serve as the backbone for communication and data sharing across numerous applications, playing a pivotal role in today's device-centric landscape. The platform offers tools for testing, version control, and documentation, ensuring the efficient production of APIs.
Initially founded in Bangalore, Postman has since relocated its headquarters to San Francisco. With a prestigious clientele including X, Shopify, and Intuit, the platform boasts over 15M developers worldwide. Postman actively engages with the API developer community through various initiatives, such as hosting hackathons with enticing cash prizes.
The growing reliance on APIs to fuel digital transformation, compounded by the widespread shift to remote work and digitalization, underscores their critical importance. Moreover, the sensitive nature of APIs, given the data they transmit and the potential security risks, accentuates the need for robust development practices. Hence, Postman has thrived as companies seek to develop secure APIs efficiently to meet evolving demands.
Steph
Company Specialist at Welcome to the Jungle
Insights
51% employee growth in 12 months
Company
Company benefits
- Health care: Based on where you're located and the plans available there, you can have up to 100% of your and your family's premium costs covered by Postman, or receive a generous monthly allowance to supplement existing medical coverage
- Unlimited PTO: All full-time Postman employees have unlimited paid time off (PTO). We strongly encourage everyone to exercise this benefit to ensure that personal and work lives remain well-balanced, healthy, and fully charged. Your body, mind, spirit, and loved ones will appreciate it!
- Supporting healthy meals: We want to ensure you eat healthy each day. It's why we provide a taxable monthly stipend so that you can be nourished throughout the week
- Play well, be well: We're serious about your wellness. Whether it's a boxing club membership, hula classes, or a longboard, we're here to cheer you on to get out and get moving. We'll reimburse you for activities and items that bring you joy through our wellness and fitness program
- A room with a view: We want you set up for success! To help make your home office comfortable, we'll provide a one-time reimbursement for your office set-up and headphones. Internet and phone costs are also reimbursable on a monthly basis
- Career development: We support your career development by providing access to unlimited courses on Udemy and a book allowance. Enhance and uplevel your skills, and even learn something completely new!
Company HQ
Financial District, San Francisco, CA
Leadership
Abhinav Asthana
(CEO)They began their career as CTO of BITS360, which they co-founded in 2007, before co-founding Grayscale Design and TeliportMe. They used this entrepreneurial experience to co-found Postman in October 2014, aiming to simplify API development.
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