Senior Director of Customer Engineering, OneTrust
$225.2-337.7k
+ Equity RSUs and annual performance bonus opportunities
AI-ready governance platform
Open for applications
AI-ready governance platform
1001+ employees
Open for applications
$225.2-337.7k
+ Equity RSUs and annual performance bonus opportunities
1001+ employees
Company mission
To help companies use trust as a competitive advantage.
Role
Who you are
- You are an innovative leader who owns ideas and turns them into opportunities and results, who can imagine the impossible, build strategies and take the leap
- You are data driven, who can assess risk and pursue outcomes without the fear of failure
- You are persistent and obsessed with customers by relentlessly pursuing a solution to their problems and overcoming objections
- You are extremely collaborative by listening to different viewpoints and diverse perspectives and will work together to drive a valuable outcome to our customers
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related technical field
- Minimum of 18+ years of engineering experience with a strong track record of successful development and delivery of complex, enterprise-class software that results in material market impact
- Recent experience in building and deploying customizable, workflow-integrable, enterprise-quality systems
- Strong business acumen with the ability to connect technical solutions to customer and market needs
- Proven track record building and managing global application or field application engineering team
- Strategic thinker with the ability to translate insights into action plans
- Self-starter with a track record of delivering results independently
- Good understanding of delivery on cloud technologies, networking system architecture, and design methodologies
- Effective project management mentality along with a strong strategic and analytics approach
What the job involves
- We are seeking a solution oriented, customer obsessed senior candidate to lead our global Customer Engineering team within R&D
- As a Senior Director, Customer Engineering, you will drive deep technical partnerships with our strategic customers
- This high impact role will deliver revenue growth and improved retention through a design partner program
- You will collaborate with various organizations within OneTrust to discover, assess and deliver value to our customers across various domains and verticals
- Within the design partner program, you will manage all activities leading up to a successful delivery of customer requirements, including designing, building and delivering solutions, sometimes co-developed, that meet OneTrust architecture and platform standards
- Build and lead a team of highly skilled engineers while serving our strategic customers adopt and scale on OneTrust solutions and platform
- Serve as a trusted advisor to our strategic customers by partnering within OneTrust and providing technical and solution oversight to all their requirements
- Engage in customer roadmap requirements and prioritize deliveries to these customers across short term and long-term capabilities aligned with OneTrust product roadmap
- You own quality outcomes and manage the team to deliver engineering excellence
- Build a solution centric, customer obsessed global Customer Engineering team through your leadership and mentorship
- Maximize design-win opportunities across strategic accounts and reference design partners by supporting them with deep timing expertise and tailored solutions pre-sale and post-sale
- Establish deep technical relationships with key customers including system architects and technical management, serving as trusted advisor on timing
- Deliver training programs and technical contents (technical collaterals, application use cases, prescriptive architecture, competitive analysis) to GTM teams that increase sales and implementation effectiveness
- Impact roadmap and product definition through your application and customer insights
- Define and enforce engineering excellence standards including architecture principles, code quality, observability, and system resilience
- Design strategies for future development projects based on the company’s overall objectives and resource availability
- Implement innovative technologies
- Coordinate with internal and external stakeholders
- Provide technical oversight to your team
- Ensure projects are delivered according to schedule with engineering excellence and quality outcomes
- Find opportunities to drive continuous improvements
- Build and scale the team with onboarding and mentoring programs
- Coach, mentor and guide individuals and teams to upskill and reach their full potential
- Serve as the key voice of engineering in leadership forums, presenting delivery performance, quality insights, customer health and continuous improvement initiatives
Our take
Eye-watering fines for privacy and compliance violations have pushed data privacy and data management high up on the agenda of the world's biggest companies. OneTrust's privacy platform exists to help these companies ensure they are compliant with local laws wherever they operate, with a suite of tools to speed up compliance processes and build "privacy by design".
The company has set about making its offering the most comprehensive on the market, largely through acquisitions such as that of Climate Action and Carbon Management Platform Planetly. Successfully cementing itself as the leading body in trust intelligence has ensured it the reputation to pursue further expansion, as it adds further innovative capabilities to its ecosystem.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jul 2023
$150m
LATE VC
Apr 2023
$50m
LATE VC
Total funding: $1.1bn
Company benefits
- Pay equity for all and bonuses
- Mental wellbeing platform
- 14 weeks of parental bonding leave, inclusive of adoption
- Flexible PTO, company recharge days, and volunteer time off
- Generous company holidays and paid sick days
- Hybrid working model
- Opportunities to collaborate and celebrate in person and virtually
- Career development
- Employee recognition (Values Spotlight Awards)
Company HQ
Perimeter Center, Sandy Springs, GA
Leadership
Kabir Barday
(Founder, CEO & Chair)Previously Director of Product Management at at VMWare.
Salary benchmarks
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