Director of Global Enablement Operations, GitLab
$164.2-307.8k
Salary is applicable to California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota rates only and may vary on further locations. Offers Equity Compensation & Employee Stock Purchase Plan
One DevOps platform
Be an early applicant
One DevOps platform
1001+ employees
Be an early applicant
$164.2-307.8k
Salary is applicable to California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota rates only and may vary on further locations. Offers Equity Compensation & Employee Stock Purchase Plan
1001+ employees
Company mission
To make it so that everyone can contribute. When everyone can contribute, users become contributors and we greatly increase the rate of innovation.
Role
Who you are
- Proven enablement expertise, particularly in the SaaS/software/DevOps industry
- Experience leading small teams of enablement operations professionals, particularly PMO, communications, tools, and analytics
- Working knowledge of sales training technologies and methodologies; demonstrable experience with sales, partner, and customer success enablement concepts, practices, and procedures
- Relevant experience preparing, developing, and executing global sales teams' effectiveness strategies, tactics and action plans for a technology platform
- Experience leading enablement operations teams - particularly expert in leveraging AI, communications tools, enablement platforms, and project management software
- Strong ability to interact and influence effectively with C-level executives and senior field leaders
- Exceptional written/verbal communication and presentation skills
- Team player with strong interpersonal skills, skilled at project management and cross-functional collaboration
- Ability to thrive in a fast-paced, unpredictable environment
- You share our values, and work in accordance with those values
What the job involves
- As Director of Global Enablement Operations, you'll be at the heart of GitLab's revenue engine, leading the strategic operations that empower our global sales teams to succeed
- Reporting to the Vice President, Global GTM Enablement & AI Strategy, you'll drive the systems, processes, and content that enable our field teams to effectively engage customers and drive growth
- This role puts you at the intersection of technology, strategy, and people development - where you'll leverage cutting-edge AI solutions and data-driven insights to scale enablement across our global organization
- You'll collaborate directly with our CRO and executive leadership team, making this role critical to GitLab's go-to-market success
- The challenges are significant: managing complex global operations, aligning cross-functional teams, and ensuring our rapidly growing sales organization has the tools and knowledge they need to win in a competitive DevOps market
- Manage, coach, and develop a team of communications experts, tool enablement managers, and an analyst
- Collaborate and iterate directly with the CRO and the CRO leadership team to provide strategic communications guidance for key revenue-impacting field initiatives
- Oversee the management and iteration of GitLab's sales content management system, ensuring CRO LT, field leaders, and field sellers, plus key stakeholders, are engaged and informed on the platform's performance/ROI
- Lead sales content and messaging initiatives that support proactive go-to-market activities as well as document internal sales processes for various customer segments and all routes to market
- Champion efforts to define, maintain, and improve communication and alignment between Go-To-Market functions including Field, Marketing and Product teams. Champion the adoption of the GTM Enablement Framework
- Oversee the enablement project management system to ensure the optimal resources are staffed against the key priorities, adjusting plans accordingly
- Research and evaluate opportunities to leverage genAI solutions to improve operational effectiveness and efficiency across enablement
- Ensure alignment of field enablement content with key internal and external events, such as new product releases, campaigns, and essential industry trade shows
- Leverage Salesforce.com CRM infrastructure and AI technologies to craft enablement communications at scale for the globe and ensure all programs are data-driven
- Measure and report on the impact of sales enablement programs and initiatives. In addition, develop a feedback loop to ensure a data-driven approach to ongoing improvements
- The Global GTM Enablement team is the strategic backbone that powers GitLab's revenue growth
- We're responsible for equipping our global sales organization with the knowledge, tools, and processes they need to effectively engage customers and drive business results
- Our team operates at the intersection of sales operations, learning and development, and strategic communications - creating scalable solutions that impact thousands of field professionals worldwide
- What makes our team unique is our commitment to leveraging cutting-edge AI and data-driven insights to personalize and optimize the enablement experience
- We're solving complex challenges around content management, cross-functional alignment, and performance measurement in a rapidly evolving DevOps market
- The team collaborates closely with Sales, Marketing, Product, and Customer Success to ensure our go-to-market efforts are coordinated and effective
Our take
GitLab is an open-source collaboration platform for developers. It enables teams to build code quickly from anywhere without compromising on security or quality. GitLab already has an estimated 30M+ users from all over the world.
According to a 2021 GitLab report, 60% of developers can release code 2x faster with DevOps platforms that bring teams together and accelerate processes. It stands out by catering to programmers of all experiences. Gitlab's version control system helps streamline the process of creating, maintaining, and deploying code, whoever you are.
GitLab was in the right place to capitalize on the recent trend toward rapid digital transformation and remote working. This trend is expected to continue to grow, and with it, GitLab's popularity. With its successful 2021 IPO and the patronage of major brands such as Nasdaq and Jaguar Land Rover, GitLab is expected to solidify its position as the go-to platform for development teams.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Sep 2019
$268m
SERIES E
Dec 2018
$20m
SERIES D
Total funding: $434.8m
Company benefits
- We offer benefits to manage your health, wealth, and well-being regardless of location
- Flexibility in schedule to be there for life’s important moments
- Equity compensation & Employee Stock Purchase Plan offered
- Generous Paid Time Off
Company HQ
Financial District, San Francisco, CA
Leadership
Sid Sijbrandij
(CEO)Studied Physics at the University of Twente. Interned at P&G and IBM. Was Lead Architect at the Netherlands' Ministry of Justice from 2009 to 2012. Founded app store Comcoaster in 2008, and then co-founded GitLab in 2012.
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