Director of Engineering, Monzo

• You have experience leading an organisation of at least 50 individuals (including experience managing Engineering Leaders)
• You’re able to quickly build trust with, empower, and structure your teams to be high performing
• You are comfortable operating at a high level with your partners in Data, Product, Design, but equally comfortable going deep into the technical systems, design and infrastructure with your engineers
• You work effectively with a diverse range of people, functions, and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with
• You are passionate about deeply understanding your business and products
• You organise and evaluate the success of your team’s work by identifying key metrics and their drivers
• You make good decisions in complex situations where there’s often no “right answer”
• You are someone who regularly pushes senior leaders to get to better solutions by challenging our thinking, based on data
• You are comfortable personally diving deep into data
• You have a strong “bias to action”

Desirable

• As a Director of Engineering for Operations, you’ll lead an organisation of ~50, which will continue to grow over the next 18 months
• You’ll be leading the pillar of Monzo which directly supports our customers to get help and support at the times they need it most
• You’ll be leading teams that are building across the full stack, from ML and AI-powered decision making, agentic-models to automate workflows, through to prediction, forecasting and demand management infrastructure
• Your group also owns the tools and UIs used by customers to get help and our human agents to give that help

• Our interview process involves 4 main stages:
• Recruiter Call (30 mins) You'll meet our Engineering Hiring Lead to discuss your experience and learn more about Monzo. They'll be your partner and guide throughout the interview process
• Initial Call (1 hour) You'll meet with one of our VPs of Engineering. They'll ask you about your previous experience, in particular people leadership, product and technical leadership. They’ll also make time to tell you about Monzo and answer your questions
• Loop Stage (4 hours) The Loop stage is one stage that consists of 4 x 60 min interviews that take place over 1-2 days (depending on your availability)
• At all stages we’ll create space for you to ask as many questions as you have, you’re interviewing us as well!
• Our average process takes around 4-5 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com

• Yearly Salary Review + Proactive pay increases to reflect growing responsibilities + Share options
• Flexible working hours
• Work From Home Opportunities + we'll pay for any equipment you need to do your job
• 24 days holiday a year, plus bank holidays
• Paid sick leave for both physical & mental health + Health insurance via AXA or Vitality + Additional health insurance through Medicash
• Employee Assistance Programme
• Learning budget of £1,000 a year
• Aviva Pension Scheme + 4% Employer Contribution
• Paid maternity, paternity, adoption or shared parental leave (after 13 weeks of employment)
• 52 weeks of primary caregiver leave (6 months at 100% pay, 13 weeks at Statutory Maternity Pay, 13 weeks unpaid)
• 3 months of secondary caregiver leave at 100% pay
• Unum Life Insurance
• Access to fertility and family-forming health benefits via Fertifa
• Abellio Season Travel Tickets + Cycle-to-Work Scheme

Total funding: $1.9bn

Monzo is a challenger bank that fully operates online and offers a full range of current, savings, business accounts, and more. The speed of the challenger banks to provide a great experience has been impressive, and the number of competitors appearing has proven the consumer desire for innovation.