Senior Solutions Engineer, LogicMonitor
$104.3-130k
Hybrid observability powered by AI
Posted today
Hybrid observability powered by AI
1001+ employees
Posted today
$104.3-130k
1001+ employees
Company mission
To expand what’s possible for businesses by advancing their technology.
Role
Who you are
- Bachelor's degree in Computer Science or a related field, or equivalent experience
- 4+ years of software development experience in commercial or enterprise environments
- 3+ years of hands-on development using Python, Go, Java, or JavaScript
- Strong grasp of programming concepts and effective debugging techniques
- Robust knowledge of modern web architectures, microservices, and APIs
- Familiarity with AWS services and other cloud platforms
What the job involves
- We are is seeking a Senior Solutions Engineer to lead the delivery of our most advanced technical solutions
- As a vital member of the Professional Services team, you’ll work directly with customers while collaborating closely with Customer Success Management, Tech Support, and Training teams
- In this role, you'll tackle our most challenging projects, support enterprise customers with innovative solutions, and drive key internal initiatives to elevate our service excellence
- Lead Complex Deployments: Spearhead large-scale, intricate Professional Services engagements to ensure seamless execution
- Drive Product Enhancements: Identify product gaps, feature requests, and issues, and communicate these insights to Product and Development teams
- Deploy Custom Integrations: Implement tailored integrations using REST APIs to extend functionality within and beyond the LogicMonitor platform
- Advocate Best Practices: Share technical best practices and lessons learned with peers to elevate team performance
- Stay Informed: Continuously monitor new product features, updates, and enhancements by leveraging internal resources
- Collaborate on Scoping: Serve as a key sounding board for Solutions Architects during the scoping of complex customer engagements
- Plan Iteratively: Prioritize and schedule deliverables using an iterative development approach to ensure agile execution
- Design & Implement Solutions: Create, document, code, and test technical solutions for new tools, automations, or system enhancements
- Agile Execution: Implement solutions following agile software development methodologies for rapid, high-quality delivery
- Customer-Centric Automation: Translate customer requirements into automation products that support the growth of Professional Services
- Envision System Enhancements: Analyze business requirements to conceptualize and new system features and functionalities
- Troubleshoot & Resolve: Diagnose and resolve automation or application issues to maintain optimal performance
- Mentor & Educate: Guide team members on advanced scripting concepts, including Big O notation, multi-threading, cookie management, and data caching
Application process
- Anticipated Application Close Date: 05/26/2025
Our take
As businesses shift from reactive to proactive monitoring, there is a need for tools which empower them to make predictions and solve problems before they start. This is what LogicMonitor supplies, through an observability platform for hybrid environments.
The company's extensive product suite encompasses monitoring of all sorts, including but not limited to network, virtual machine, database, container and SaaS. Each service supplies real-time insights and automated monitoring, with agentless architecture.
LogicMonitor is held in high regard by the industry, evidenced by its being named in the Visionary quadrant of the Gartner Magic Quadrant 2024. It has also seen significant funding which will support further development and growth for the business.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 5 rounds)
Nov 2024
$400m
GROWTH EQUITY VC
Jun 2016
$130m
GROWTH EQUITY VC
Total funding: $543m
Company values
- One Team
- Customer Obsessed
- Better Everyday
- Agility
- Trust
Company HQ
Santa Barbara Downtown, Santa Barbara, CA
Articles
Leadership
Board Member at Rapid7 and Founding LP at Operator Collective. Was also a Board Member at Poema Global, and CCO, VP and Global Head of Customer Success at Slack.
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