Enterprise Account Executive, Level AI
Ability to travel required
Human-quality AI for every customer interaction
Job no longer available
Human-quality AI for every customer interaction
201-500 employees
Job no longer available
Ability to travel required
201-500 employees
Company mission
To blend human and machine intelligence to transform customer experiences.
Role
Who you are
- 4+ years of SaaS software sales experience at an enterprise level
- Experience negotiating, structuring and executing complex enterprise-level agreements
- Prior experience leading cross-functional teams through large deal close processes
- Ability to articulate contractual, technical, and financial value points to customers, including executives
- Excellent communication and presentation skills with experience presenting to C-level executivesSuperior presentation skills
- Proficiency in using hosted contact center applications would be a distinct advantage
- Ability to travel
- We offer market-leading compensation, based on the skill set and aptitude of the candidate
What the job involves
- We are looking for an Enterprise Account Executive who will focus on some of the largest companies in the US, working on big strategic deals that will change the trajectory of the company. You’ll identify and articulate how Level AI can unlock significant value for our customers, build relationships with key executives and evangelize cutting edge AI technology
- Our team is composed of leaders from Amazon Alexa, Google, Zoho, Facebook, and other tech companies. As an early member of the team at a growing startup, you’ll have the opportunity to help define our sales process, participate in strategic decisions and help build an amazing sales culture. If you are a problem solver and enjoy thinking creatively, you would love being on this team!!
- The Opportunity: Work with Customer Experience leaders in C-Suite and VP positionsOwn your book of business
- Own the sales experience while building and managing relationships with key decision-makers and executives at Fortune 1000 companies
- Responsible for holding a discovery call, giving the prospect a product demo
- Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts
- Partner closely with Product, Marketing ,and Engineering to deliver an exceptional customer experience
- Responsible for development and delivery of on-site and virtual product demonstrations
- Responsible for representing the product to customers and at field events such as conferences, seminars, etc
- Responsible for scoping, managing and executing customer pilots and POCs
- Communicate and collaborate with customers and partners to understand their business needs and provide solutions to meet their specific requirements
Our take
Contact centres play a critical role in modern businesses, yet they continue to face persistent challenges such as high staff turnover, operational inefficiencies, and the pressure of managing large volumes of customer interactions. On top of this, traditional approaches often struggle to consistently improve service quality while also ensuring customer data is handled securely.
Level AI addresses these issues with AI-powered tools designed to enhance contact centre operations, By leveraging generative AI and large language models (LLMs), the platform analyses customer conversations, delivers real-time support to agents, and automates processes such as quality assurance and sentiment analysis.
Following a significant funding round in 2024, the company announced plans to expand its team and accelerate product innovations. With this foundation, Level AIremains focused on helping organizations strengthen customer interactions and drive greater efficiency across their contact centre operations.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jul 2024
$39.4m
SERIES C
Mar 2022
$20m
EARLY VC
Total funding: $74.4m
Company HQ
Old Mountain View, Mountain View, CA
Leadership
Ashish Nagar
(Founder & CEO)Previously a Product Manager at Amazon Alexa's Conversational AI Team. Worked as Director of Product & Business at both Relcy, Inc. and Kinestral Technologies Inc. Also worked as a Venture Capitalist at Investor Growth Capital and was a Senior Associate at The Boston Consulting Group.
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