Director of Manufacturing Operations, Roku
Players & Remotes
$285-305k
+ Equity awards
Convenient and affordable TV streaming players
Open for applications
Convenient and affordable TV streaming players
1001+ employees
Open for applications
$285-305k
+ Equity awards
1001+ employees
Company mission
To provide its users with a more convenient and cost effective way of watching the programs they love.
Role
Who you are
- 10+ years in operations, technical program management, or manufacturing leadership with direct accountability for product launches
- Deep knowledge of manufacturing processes, including FATP, SMT, NPI validation, reliability testing, yield analysis, and supplier capacity planning
- Track record of supplier collaboration to drive yield, cost, and quality improvements
- Experience with DFx, alternate sourcing, automation, and packaging optimization
- Strong leadership and communication skills with the ability to influence executives and align global teams
- Bachelor’s degree required; advanced degree in Engineering, Supply Chain, or Business preferred
- The role requires 15-20% international travel
What the job involves
- Roku Operations integrates Program Management, Quality, and Technical Operations into a single team that owns results from concept through sustaining. The team is accountable for the roadmap & supplier planning, new product launch, and sustaining execution of three of Roku’s critical product lines – Players, Smart Home, and Remotes
- We are seeking a Director of Manufacturing Operations – Players & Remotes with a strong background in manufacturing, supplier management, and cost optimization to lead a team of senior program managers.
- Reporting to the Head of Manufacturing Operations, this leader will own complex product initiatives from NPI through sustaining, ensuring operational excellence in product development processes and supply chain metric tracking.
- The role combines strategic vision with tactical execution, requiring both cross-functional leadership and a hands-on approach to build credibility on the factory floor
- Strategic and Operational Leadership
- Lead program planning and supplier execution for Roku’s Players, Smart Home, and Remote product lines
- Bring Program Management, Technical Operations, and Quality together into a single operating model for the organization
- Keep executives aligned through clear reporting on readiness, risks, and tradeoffs
- Build repeatable ways of working that improve launch speed and product quality over time
- Work with ODMs and suppliers on production readiness, line bring-up, and ramp-to-volume
- Drive capacity planning and risk assessments to support stable volume production
- Step in on supplier escalations around production, yield, reliability, and quality to ensure rapid recovery
- Spend meaningful time onsite in Asia to build trust and solve problems on the factory floor
- Onsite supplier support for NPI development (e.g., Proto, EVT, DVT); ensuring proper engineering rigor and appropriate validation to support product ramp requirements
- Partner with Engineering to bake DFx, repairability, automation, and reliability into design
- Run technical reviews with suppliers covering process optimization, test coverage, root cause, and corrective actions
- Oversee product qualification checklist, ensuring validation and reliability testing so products meet performance and quality standards at launch
- Carry lessons learned forward into the next generation of products
- Identify cost-down opportunities in design, materials, and processes
- Lead tradeoff reviews, balancing low-risk savings with higher-payoff, higher-risk options
- Own operational budgets and maintain a clear roadmap of cost-reduction initiatives
- Operational Excellence and Post-Launch Performance
- Track yield, scrap, utilization, and production plan vs actual to hold teams accountable
- Contain and resolve post-launch quality or reliability issues quickly using supplier and customer data
- Build closed-loop processes across Engineering, Operations, and Customer Care to eliminate repeat field issues
- Leverage systems, dashboards, and AI tools to improve accuracy, yield, and cost modeling
- Develop predictive insights on cost reduction, supplier risk, and production performance
- Champion digital adoption to replace manual tracking and scale execution globally
- Lead and mentor a global team of senior program managers with both technical and operational depth
- Build a culture of accountability, data-driven decisions, and clear communication
- Strengthen collaboration across Operations, Engineering, Supply Chain, Sales, and Finance
Our take
According to Nielsen data, the average streamer spends over seven minutes searching for something to watch. Streaming services use customers' viewing history to make suggestions, but these are limited to programs licensed for that particular service.
Roku provides an integrated streaming service that offers TV channels, movies and third-party streaming services, resulting in an all-in-one streaming platform. The service can be accessed through a variety of customized subscription packages and fees.
Roku stands out in the streaming industry by bringing many competitors together in one package. The startup provides further innovative services such as a weekly TV series named 'Roku Recommends' which uses first-party data to recommend essential viewing to users. Alongside funding filmmakers through its "Change Makers Program", Roku also acquired its own original library of shows through its acquisition of now-defunct Quibi's library in 2021. After successful collaborations with TCL and Hisense, the first in-house "Roku Television" was released in 2023, further exemplifying the streaming company's wider ambitions in the media sector.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jan 2016
$45.5m
LATE VC
Nov 2015
$45.5m
SERIES H
Total funding: $247.8m
Company benefits
- Medical, wellness and financial benefits
- Unlimited paid time off policy
- Work from home opportunities
- Free snacks and access to the company fitness center
Company HQ
Newhall, San Jose, CA
Leadership
Anthony Wood
(Founder & CEO)Studied Engineering at Texas A&M before founding their first company in 1986. They held VP roles at both Adobe and Netflix.
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