Quality Assurance Engineer, Framework

• This role is ideal for someone with strong experience in both automated QA tools and comprehensive manual testing of web applications
• Your dedication to quality and Framework's mission of creating sustainable and ethical consumer electronics are essential for success in this role
• Minimum 3 years of experience in Quality Assurance focused on websites or related e-commerce functionalities
• Demonstrated experience building automated test suites: This includes proficiency with GUI tools (e.g. Datadog Synthetics) and the ability to code automated tests to streamline repetitive QA tasks using tools such as Selenium or Playwright
• Proven experience collaborating with Software Engineers within a team responsible for running an e-commerce website
• Strong understanding of user-centered design principles for both web and mobile experiences
• Keen eye for identifying critical bugs: Your ability to uncover issues that might elude others during testing is crucial
• Familiarity with issue-tracking software like Jira and a solid grasp of the Software Development Lifecycle (SDLC) will be advantageous
• Strong written and oral communication skills, and can apply them to a team environment
• A true team player, willing to collaborate not just with other engineers, but with teammates across disciplines like Marketing, Sales, Customer Experience, and Logistics, across the US and the world
• Experience working in Agile environments with volatile scopes and requirements
• Extreme ownership of the features you review, all the way to its production deployment and beyond

Desirable

• We're seeking a passionate Quality Assurance Engineer to join our expanding Framework e-commerce Marketplace team
• As a key player in shaping the future of our user experience and online store, you'll collaborate closely with our Engineering team to rigorously test new features and functionality on our platform (https://frame.work)
• We expect the role to be roughly 60% automation work and 40% manual testing
• Develop detailed test plans, test cases, and test scripts to ensure comprehensive test coverage
• Design, develop and execute regression, functional, performance, and end-to-end testing
• Craft and execute automated test cases using industry-standard tools
• Conduct thorough manual testing and check for consistency across devices, browsers and operating systems
• Identifying and reporting any usability issues that might hinder a smooth customer experience
• Participate in Agile development processes, including sprint planning, daily stand-ups, and sprint retrospectives