Senior Software Engineer, fullstory
AI Focus
Behavioural data platform
Be an early applicant
Behavioural data platform
201-500 employees
Be an early applicant
201-500 employees
Company mission
To make every business more customer centric through true behavioural insights.
Role
Who you are
- Proven experience in designing, deploying, and maintaining autonomous AI systems in production, including LLMs or RAG systems
- Strong interest and track record in keeping up to date with the latest that’s happening in the AI space, from new model developments to new architectures and patterns, and ability to apply that knowledge to systems design
- Proficiency and experience in a backend programming language such as Go, C++, Rust, or Java
- Experience and proficiency in data preprocessing, data mining, and data analysis
- Nice to have: Expertise in database design, implementation, and optimization
What the job involves
- As a Senior Software Engineer on the Monitoring & Alerting team, you will play a key role in building out Fullstory’s next generation of AI enhanced products
- Fullstory has a wealth of data, a strong strategy, momentum, and product alignment, but we need you to help us execute on this vision
- With a customer-centric mindset, you will interact directly with senior leaders, engineers on other teams, design, and product management to help meet this vision
- Architect and advocate for infrastructure that’s needed to support AI related applications
- Lead the team to implement AI related architecture
- Research, experiment with, and deploy LLM-powered features with effective LLM Ops strategies to drive AI innovation
- Develop backend systems, work with vector databases, and help manage data models for efficient AI representation and parsing to support AI applications
- Partner with design, product management, and other engineers to help make AI features better serve customer needs
Our take
Behavioural analytics involves gathering and scrutinising data from the actions of users on digital platforms. This data then supports businesses with insights into users' interactions, to sequentially make informed decisions about the future development of their digital products.
Fullstory is a behavioural data solution, enabling businesses to better understand customer sentiments and behaviours across web and mobile platforms. Its comprehensive platform is ready-made for data, product and engineering teams, with one stand-out feature being that it supplies AI-ready behavioural data directly synced to a company's preferred destination.
The company has been recognised in the Deloitte Technology Fast 500 for five consecutive years, underscoring its significant impact in its space. Moving forward, Fullstory is looking to continue innovating its analytics stack and to deliver its global customers the understanding they need to drive business gains.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (last 2 of 7 rounds)
Aug 2022
$25m
LATE VC
Aug 2021
$103m
SERIES D
Total funding: $195.2m
Company benefits
- Remote-first work environment and flexible paid time off, plus annual company-wide closure
- Sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians
- Professional development opportunities through training programs, career coaching sessions and an annual learning subsidy
- Monthly productivity stipend and reimbursement for remote colleagues for their initial home office set up
- Team events, Employee Resource Group events, Listening & Alignment weeks, and team off-sites
- Paid parental leave
- Global fertility and family building benefit that encompasses all journeys to growing your family
- Bereavement leave
- Miscarriage/pregnancy loss leave
Company values
- Empathy - Considering other perspectives and leading with compassion allows us to connect more deeply with our colleagues and customers, and bring our authentic selves to work
- Clarity - Clarity is crucial for a largely remote company. Being transparent with each other and our customers allows us to create deeper relationships and solve problems more efficiently while building trust
- Bionics - We are constantly on the lookout for ways to add efficiency—working smarter, not harder. But never at the expense of losing the human touch.
- Trust - Trust is a top priority when dealing with data. We’re committed to building trust with our employees and customers by always putting privacy first, and doing what’s right to protect their interests
Company HQ
Brookwood Hills, Atlanta, GA
Articles
Leadership
Scott Voigt
(Co-founder & CEO)Also Founded Monetology and Homebase.io, and worked as COO for Innuvo (acquired by Google).
Joel Webber
(Co-founder)Prior work includes being an Engineer for Google, AppForge and Holistic Design. Also Co-founded Innuvo.
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