Manager of Account Managers, Outreach
$200-250k
OTE
More information about location
AI revenue workflow platform
Be an early applicant
AI revenue workflow platform
1001+ employees
Be an early applicant
$200-250k
OTE
More information about location
1001+ employees
Company mission
To change the way companies engage with their customers throughout their lifecycle.
Role
Who you are
- 2+ years of outstanding results leading team(s) at sales organizations, delivering existing-customer growth and consistently achieving sales targets
- A results-driven coach, mentor, and role model who develops best-in-class talent and drives team results through collaboration and individual performance improvement
- Familiarity with AI-powered sales tools and an interest in coaching a team to use them effectively
- Experience in a closing role prior to assuming leadership responsibilities
- Experience managing existing customers and their renewals
- Experience leading teams in a solution sale that requires multiple stakeholder sign-off before purchase
- Experience helping teams develop business cases and ROI documentation
- Experience leveraging Salesforce, Outreach.io, ZoomInfo, LinkedIn, and/or 6sense
- We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you
What the job involves
- Our Account Management, Commercial, Growth team manages the full deal cycle, from generation to close, for our existing customers in the Commercial space (20–1,000 employees), including renewals
- You’ll lead a team of 8–10 Account Manager sellers, enabling their success through regular deal coaching, mentorship, and executive alignment
- You’ll help AMs establish senior points of contact within their book to drive account health and upsell
- At Outreach, we win as a team. You’ll partner with cross-functional teams, including Solutions Consultants and technical resources, who are on deck to help the Commercial AM team succeed
- The team focuses on value selling: building an effective business case throughout the sales process that demonstrates undeniable ROI
- You’ll also partner with your leadership peers to refine and implement our processes
- As a Sales Manager, Commercial AMs, you’ll teach AMs to act as the CEO of their business, executing a territory plan, exceeding quota, and running a sales process grounded in understanding each prospect’s needs and pains, with bespoke account plans tailored to the goals of each account
- In this role, you’ll also coach your team to put Outreach’s AI capabilities to work in their daily selling
- Contribute to our winning environment by facilitating a culture of self-development and accountability. We protect the number at Outreach, and leaders do everything they can to achieve it
- Teach AMs to build and manage a territory plan that creates a clear path to quota achievement
- Drive prospect accountability. Our AMs generate their own pipeline using the Outreach platform; you’ll teach them to prioritize their time across daily research, cold calling, and email campaigns, leveraging tools such as 6sense, ZoomInfo, and LinkedIn
- Train AMs to lead strong discovery calls that surface the pains and needs of senior executives (CEO, CRO, CFO, CMO, VP of Sales Operations)
- Enable AMs to articulate how the Outreach platform solves customer pains through demos and a clear value proposition
- Coach AMs to maintain deal momentum across a typical 30–60 day sales cycle
- Identify deal risk using the MEDDPICC methodology, partnering with your team, internal partners, and executives to mitigate it
- Forecast deals and team attainment using Outreach’s forecast methodology
Our take
Customer Relationship Management (CRM) has long faced challenges with poorly integrated technology, which has inspired a flurry of companies targeting efficiency in the sector. Outreach is an AI-enabled sales execution platform that enables users to build more pipeline, proactively fix deal risks, and make the best decisions to advance their deals across every moment of the sales cycle.
Outreach is a leader in its category; delivering a comprehensive suite of sales tools, and generating insights from a rich set of industry data. Although there are numerous competitors in the space, the company's early focus on AI is what allowed it to get ahead in the market. and this supported Outreach
Outreach has continued to display good growth after achieving Unicorn status back in 2020. Its solutions have become a mission-critical part of the revenue stack for many customers, with notable names served by the company include Siemens, Twilio, and zoom. On top of this, Outreach announced it has achieved new ISO/IEC certification that recognises responsible AI management, becoming the first company in its category to earn this distinction.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$200m
SERIES G
Jun 2020
$50m
SERIES F
Total funding: $527.3m
Company benefits
- Parental leave - Extended PTO for both parents, plus unique perks to ease the transition of returning to work
- Full medical benefits - Majority of employer paid medical, dental and vision coverage
- 401K - A competitive plan to help you save for retirement
- Flexible time off - We believe in a healthy work/life balance, and in our employees to make practical time off arrangements
Company HQ
Interbay, Seattle, WA
Leadership
Manny Medina
(Founder & Board Member)Was employee number three on Amazon’s AWS team, and led the Microsoft mobile division from launch.
Abhijit Mitra
(CEO)Previously CPO at Commure, SVP and GM (Industry Verticals) at ServiceNow, and Global VP (SAP Cloud for Customer) at SAP.
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